IfastfitnessReviews of ifastfitness.com

I didn't know the bike was made in China. Don't like doing business with Communist.

Great service from sales and customer service when I thought my package was lost.

In the beginning, getting replacement things for faulty or broken components was easy, but now they're asking me to pay for things to be sent out. The bench is faulty and I spent quite a bit of money on iFast equipment. I wish I had purchased things one at a time instead to see how it held up and how the customer service was. The weights are pretty decent and the bar has been good. The cable for pulling through the pulleys stripped in use, but they replaced that free. The bench pin completely bent and the bench is now locked in a position. Trying to get it unlocked resulted in the plastic breaking. Very unhappy with the bench and quite frustrated with the issue not getting resolved. Ultimately this lead to me making further purchases elsewhere. If it gets resolved I may change my opinion on it.

It would be nice for them to offer some type of “white glove service” to build such a big machine.

While looking for a bike the website was simple to navigate to what fit for me and the bike I was looking for. I ended up going with a mid priced bike and I am still very excited to get it set up I just got it and been at work daily but hopefully get my first ride this weekend. Hopefully the company comes and sends me another review around 6 months from now so I could give it the quality review and more of what people are looking for. Thanks for the bike. Greatly appreciated.