IetstechReviews of ietstech.com

Unfortunately, I have had a very disappointing experience with this company. My order was delayed and the parcel went missing/it wasn't delivered to me. I contacted the company to explain the situation and request a replacement or refund. I followed their instructions and contacted Evri, who confirmed in writing that the sender would need to resolve the matter directly with me through its agreed processes with the courier. After saying they will resolve this, they just kept saying there was no response from delivery agent and then stopped responding to my emails. Despite passing this information on, following up repeatedly and submitting a formal complaint, the company has failed to provide a meaningful response or resolve the issue. I have now been left without the item I paid for, with no replacement, no refund and no clear indication of when, or if, the matter will be resolved. Based on my experience, I would not order from this company again nor recommend it.

Do not buy from them. I canceled the order on the same they I bought it and they still have came back to be about it. This was almost a month ago. They are thieves

I would have given a zero star but I can’t. Very poor communication from the support staff. I had issue with their product and I asked for a refund but they asked me for an evidence video which I provided them clearly with the issue I was having and still their response was so naive that I doubt their credibility. Now I know why people are not satisfied with their product and their customer support because of the response and the way of handling matters is very poor. At last they asked me to return their product back for inspection again and said I had to send it back to China with my own cost of shipping. I had to buy their shitty product with my own money and I have to send it back to them by my own money as well. This doesn’t seem fair at all. This company ir whatever this is, they are not professionals and have a very bad range of products to be honest. I wouldn’t recommend this even to my enemies. Please do reply back to my emails cause I need my refund back. I have been waiting for the response since a month now so please be professionals and have the guts to face your customers. Thank you.

I bought a gt500 laptop cooler last… I biught a gt500 laptop cooler last yeah it broke within the first year. When i have tried to contact iets support for a warrenty claim they messaged back once to sya try a different wire. I did this and it did not work so contacted them again. Its currently been around 3 weeks and i am still waiting for a responce. The support customer service is terrable. I left a review on their website outlineing this issue and they deleted my review so it can not be see by other customers. Which in its self seems very dodgy. I faced the same thing ditto all to all from the beginning to end on top of that they were asking for extra money or deliver back to them the product on our cost.someone needs to sue this company cause they have been doing this to everyone it seems. avoids accountability and responsibility by not replying to any of correspondence.

button stopped working, contacted support 0 response. Awful.

Ordered gt600 and saw the abnormal delivery expense (70$), contacted the seller right away through their website, they've responded after a days with discount proposal, but I refused, so they've placed order on hold and didn't responded for 3 weeks. Had to contested with my bank and had to wait for 30 days from the transaction date

Purchased GT500 Laptop Cooling Pad (Black - V2 - ) for £88.89, Product lasted just over 1 year and couple of days and stop working. Emailed supplier several time but was ignored, no help what so ever. Once they got your money and its gone. Poor customer service, more of a chinese scam company.

I biught a gt500 laptop cooler last yeah it broke within the first year. When i have tried to contact iets support for a warrenty claim they messaged back once to sya try a different wire. I did this and it did not work so contacted them again. Its currently been around 3 weeks and i am still waiting for a responce. The support customer service is terrable. I left a review on their website outlineing this issue and they deleted my review so it can not be see by other customers. Which in its self seems very dodgy.