www.iElectrica.comReviews of ielectrica.com

Shipping insurance add on buyer beware. Tried to charge me an extra $350 which eats up alot of the savings. I ended up cancelling the order.

I called in to update my address and they still tried to deliver it to my old address. Im sending this tv back and going with a more reputable store

I have never had a more horrible experience purchasing a Lg 65" Oled E8 than from Ielectrica. Ordered on November 24th and received a broken tv on December 22nd. This company, Sean in particular have absolutely Zero customer service skills. Ielectrca refused to exchange for a new tv and they refused to refund me. I had to contact my Visa card and stop payment. I had to contact the BBB to fight for me. I would encourage you to visit the BBB, they have mamy many complaints. As of January 7th I finally received a refund. I still have a broken tv I need to re-box and be home for the freight company to pick it up. If you have a lot of free time be prepared to use it if you buy from Ielectrica

I purchased an 82 inch Samsung TV December 2. The delivery company was horrible! Nonresponsive to phone calls, no call backs... they didn't even respond to the emails that iElectrica sent. I am not sure of whatever agreement iElectrica has with their delivery company but after failure to deliver the TV before Christmas, which the TV was a Christmas gift. I had no choice but to cancel the order. In my opinion iElectrica did a poor job of making up for the failures by offering a $150 inconvenience credit on December 26th with a new delivery date of January 4th. I told them that was unacceptable, keep their $150 and to cancel the entire order and give me back the cost of the TV, white glove fee, and extended warranty equaling almost $5000. It has been over a week and I have yet to get my money back even after asking for a refund multiple times.

If I could give them zero stars, I would. Despite being assured I would receive "White Glove Shipping" that would include unpacking and removal of packaging materials, they failed to communicate that to the shipping company, who did nothing other than make a mess in my living room so they could snap their photo of the TV turned on and leave. They also picked the worst shipping carrier (AM Transportation Logistics) who changed my confirmed 1pm-5pm delivery window to 4pm-8pm without ever telling me. This headache isn't worth the price!

Ordered a TV, got a call several days later trying to upsell various items and asking for additional $$ for "insurance." Wasted my time, went to a legit dealer instead.

They cancelled my ebay order from them because I started a case with ebay to where my order is. I hadn't received it yet after 16 days and ebay opened a case in which they would investigate for 5 days. I would have let them and make my decision after those 5 days. Ielectra just took it upon themselves to cancel my order and refund me my money.

Ordered a tv that said in stock on the website. Card was never charged and I called two days later and they said it was out of stock whenever I ordered. To be fair, it was cyber Monday so business is usually very busy but I checked a couple of days later and it said it was still in stock so they never changed it after I talked to them. So it's either one of two things - poorly managed or bait and switch.