idshop.comidshop.com (ID Shop, Inc) has been providing identification, lamination and security management products since 1981. Our goal is 100% customer satisfaction with all of the products and solutions we manufacture, deliver and support. Please contact us today at 844.443.7467 for personal your own great service experience.
idshop.com (idshop.com) has 216 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 9 reviews with 4 stars · Clear filters
Dennis
On time and correct
Response from idshop.comDec 12, 2019
Hi Dennis - So glad to hear that the lanyards arrived right on time, and that you're happy with the products. Please let us know anytime you need a resupply. Kind regards, idshop.com 844-443-7467
Terrianne
The product we purchased, ID Badge Covers have not been the quality as in the past. The top slot, where a lanyard clip fastens, breaks frequently. We just need a different product next year that can take the usage without breaking. I apologize, I had the wrong ID Badge company. Please disregard the comments.
Response from idshop.comDec 5, 2019
Hi Terrianne Thanks for your review of our products. We love serving your school with the quality that you deserve. Unfortunately, our records don't show that you have ever bought clear badge holders from us, but we will be happy to send you some samples. We are sure that you'll enjoy ours more than the ones that you may be having problems with. Kind regards, idshop.com 844-443-7467
Johnny
A while back, I ordered a replacement part for my laminator at school and it took several weeks to get the part. Idshop.com apologized and credited my account and asked me to give them another chance. So, I recently used my credit to purchase two rolls of laminating film. Here we are on day 10 and it still hasn't even shipped out! Update... After leaving the review, I got a call saying the package was expected to arrive yesterday and sure enough, it did. Although the package arrived in a timely manner, I never did receive an email stating that it shipped out. Other than that, everything about the purchase went well. I appreciate the phone call and the explanation of why an email stating that package was shipped never went out. I would purchase from idshop again...
Response from idshop.comFeb 5, 2019
Johnny - Thank you for taking time to review our services and products. We're glad to have worked this out with you, and are happy that you got your items. We apologize that our automated email with tracking was never sent for you most recent order. That outage was temporary, and it has been remedied for any future orders. Kind regards, idshop.com
Henrietta
The customer service was professional and helpful. We are repeat customers.
Response from idshop.comJan 15, 2019
Henrietta - thanks for your review. We hope the lamination film works out well. Thanks again! idshop.com 844-443-7467 facebook.com/idshop twitter.com/idshop
N D.
Kim is customer service driven. My request was immediately granted and very easy to order. Unlike other company, orders are demanded to send via email. Laminex is very flexible in placing orders and friendly people.
Response from idshop.comJan 15, 2019
Beng - so glad you took the time to say this. We appreciate your business and certainly appreciate the kudos to Kim. Thanks again! idshop.com 844-443-7467 facebook.com/idshop twitter.com/idshop
Stephanie M.
Great online service, and fantastic customer service. Would have loved a little more information online about the artwork needs ahead of submitting - the proper sizing, inclusion of bleed, and needing a back and front design for credentials
Response from idshop.comOct 10, 2018
Stephanie - Thank you so much for your review, and also for your constructive suggestions. Good news! We've made a few changes to our site based on your specific needs, so all customers in the future will benefit. We've added downloadable PDF templates to the custom badges in the link below, and we changed some of the artwork upload language to suggest the additional back graphics if they are necessary. https://www.idshop.com/permabadge-special-event-card-3-5in-x-5-5in-jumbo-size-plastic-30-mil/ Thanks so much for offering such good suggestions, and we hope to help you again very soon! Next time we'll aim for all five stars :) Contact us anytime - idshop.com (844) 443-7467 facebook.com/idshop twittter.com/idshop
Donna
They handled our order very promptly
Response from idshop.comAug 30, 2018
Thank you, Donna! So glad to hear that you were pleased with the speed of delivery. idshop.com (844) 443-7467 facebook.com/idshop twittter.com/idshop
Sheila
I received my envelopes in a timely manner.
Response from idshop.comAug 30, 2018
Thank you, Sheila! We're glad to help, and we're happy your products arrived quickly. Please let us know if you need another order at: idshop.com (844) 443-7467 facebook.com/idshop twittter.com/idshop