Nina B.
Pretty disappointing
Pretty disappointing. I have emailed asking about my order, and no response. No updates after my receipt showing they received my money.
We are IDefinewig, a customer-focused brand dedicated to delivering high-quality, affordable human hair wigs worldwide. We specialize in 100% unprocessed virgin human hair products designed to provide a natural look, realistic hairline, and long-lasting durability.As a direct-to-consumer company, we operate our own factories and supply chain, allowing us to offer premium wigs at competitive prices without compromising quality. Our products are versatile—customers can style, dye, or customize them freely to match their personal preferences and occasions.We are committed to authenticity and transparency: all product images and reviews reflect real customer experiences. With a strong focus on service, we provide hassle-free returns, responsive support, and reliable global shipping.At IDefinewig, our mission is simple: to empower every customer with beautiful, natural-looking wigs that enhance confidence while delivering exceptional value and a seamless shopping experience.
Idefinewig (idefinewig.com) has 626 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hair Care & Styling · Istanbul, Turkey, Florida
Excellent

Hair Care & Styling · Worcester, Massachusetts
Excellent

Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
Showing 21 reviews with 2 stars · Clear filters
Nina B.
Pretty disappointing. I have emailed asking about my order, and no response. No updates after my receipt showing they received my money.
C. L.
Beware of Idefine wig return policy. I receive a wig that had an orange color which I was very displeased. I contacted their customer by email which is the only they can be reached. I sent pictures of the product as they requested. The charges for returning the wig isn't worth taking the risk purchasing with them. Buy at your own risk.
Tanya Brewer R.
I received 2 wigs. Neither looked like the pics but I could work with one of them paying a hairdresser. The other is just trash. Totally wrong and idefine insists it is the correct wig. If it is the correct wig then they just super suck. Wish I could post pics. They offerd me 30 bucks to go away. Said I needed to pay shipping to China for the return of the wrong product. Save your money.
One L.
I ordered a wig, it is beautiful, but does not fit my head. It is too small to get on my head. People be aware of your cap size. Mine is medium, size 22. And if they aren’t advertising a cap size, do not buy,. Because you’ll have a hard time getting a refund or exchange. I followed the return/exchange policy and submitted for a ticket twice, and have not heard from them about any tickets, instead they e-mailed me and offered me a discount on another wig. I don’t want another wig. I want a refund or exchange. Be very careful of what you are buying. You’ll regret it Other than that, they were great on delivery.
Diane C.
It was not the color that showed in the picture so I returned it for a refund