Tiffany L.
Crunched DTF
When you shipped out last 3 orders, they were stuffed in the box making 35% of my transferes unusable. Please have better packing quality
Response from IdeaMAXOct 9, 2026
We’re very sorry that your last three orders were poorly packed, resulting in many of your transfers becoming unusable. This is not the quality we aim to provide. We will contact you directly and arrange free replacements for the damaged transfers. We have also shared your feedback with our packing team to prevent this from happening again. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.