idealuniform.comReviews of idealuniform.com

Terrible experience. I placed an order and then chased up where it was and when I could expect it. NO RESPONSE. After many many attempts to get any sort of communication going... NOTHING. Now I want to cancel and get a refund. No Response. Order: 100131521. Also waiting for refund on a previous order that they received last week: 100126775. - Again silence. I WANT MY MONEY BACK!! The lack of communication is the most annoying. I just want a refund, I am now advising other parents not to order through this company who obviously can't handle the start of a school year. SEE THEIR RESPONSE: HOW MANY TIMES DO I HAVE TO SAY I WANT A REFUND?

Good quality uniforms at reasonable prices!

My order # is 100128833 I can be reached at 61.836.0227 Thank you

Worst company ever! OMG why do school uses this company is beyond me. Incompetent and lacking in everything. They charged my credit card on 8/5 and still waiting! This company should just go out of business. Today is 9/13 … come on people, stop buying from them. Worst ever! Why can’t we just not give it any stars? I was forced to give it a star but it should get NONE!!!

Terrible ordered my son’s uniform August 24th it’s now September 13th and still haven’t even received a shipping confirmation. I emailed the company to see what’s going on September 9th and still no response. At this point I want my money back.

It’s taking a long time for my package to ship

Terrible experience. Ordered shorts, nothing special, no logos or embroidering, pay for shipping and get no confirmation or update. 10 days after I placed my order I call only to be told online orders can take 3-4 weeks. Don't you think you should disclose this? Even better communicate this. Or how about an apology - something. It was like pulling teeth to find out why the delay. Communication, please. Customer service, please. Update: 9/2 Still no communication and no shorts. The order was placed and my card was charged 8/10. Response to reply: Less than satisfactory experience - your customer service has mastered the perfect condescending tone. We are all fully aware of the pandemic and the challenges in which it has posed to the supply chain, but lack of communication, actually, no communication for paid in full merchandise with plus shipping, there is no excuse. I have already called and left messages, yet I have not received a reply except to this review. I’m happy to leave this review on other channels. You have my name my number as well as my order number.

I have no choice but to order from them if I could I would go to a competitor. I can't stand ordering online it's a 50% chance I get the correct item each year at the very minimum they screw up something in the order and I have to go to the store to fix it. The point of ordering online is not to go to the store. If my kids school had another place to order the uniforms I would leave in a new york second. I always Tripple check the orders its almost always wrong and they rarely deliver as fast as they say. Pandemic or not it's been like this for years. It's like the people they hire are either really incompetent or just don't care. I found that people that work at the pop-up store to be way better than the actual stores, plus the customer service is just ok sometimes really rude sometimes sound monotone or bored. I don't know what these one-liner reviews are saying with 5 stars but this company at best is a 3-star company.