iDeal Auto ProtectReviews of idealautoprotect.com

Shaun went the extra mile for me. I had a bracket break inside the door that wasn't covered. They offered the the dealership to pay for the part. The dealership told me they have never had an extended warranty company offer anything. I purchased the highest package they offered. This is the second time I have had to use them and both times they were helpful and attentive. This middle aged woman in Illinois has had great experience with Ideal. Thank you Ideal. I'm very happy I purchased from your company.

I joined IDeal in January as a customer to cover my 2002 Porsche. Both Brittany and Shaun were extremely helpful in getting me onboard, explaining all their time patiently. My first opportunity to use their service came up last week. The shop completed the work and IDeal covered everything they stated in their contract and paid the shop for their services. Shaun was again extremely helpful during the repair process, answering my questions to ensure reimbursement requests were handled properly. Great first experience. Thank you IDeal.

Shaun Michaels was exceptional to work with! He found the perfect plan for me and there was no high pressure to commit. He answered all my questions regarding the coverage of the plan I was considering and I had many! He was extremely courteous and patient with me. He made the experience of procuring extended warranty for my Audi a pleasant! Thank you Shaun for exceptional customer service while offering me the most competitive plan. I will recommend you and iDeal to anyone looking for looking for an extended warranty!!!

I think this is not bad, I want to buy a new car, they found it for me quickly, and it is very convenient, they helped me with a lot of formalities and related things, and I got my new car soon.

Great experience. All my issues got resolved. I look forward to continuing to work with this establishment. Customer service is always performed at a high level. Thank you all. Have a Blessed Day.

I was working with Shawn Micheals. He was very nice and very knowledgeable. He explained the different plans and really understands the policy’s. He answered my questions. He was a pleasure to work with. I told him the car was not being delivered until Monday the 14 - and he worked my policy accordingly. The car was delivered (I purchased through Carvana) and there were some pretty major discrepancies from the description. The back AC did not work properly- as well as several other things. I decided to not keep the car. I told Shawn i would contact him in the future, when I do make a purchase. I don’t know when that will be- at this time. Shawn was great.

Shaun was very good to work with, he always replies quickly and I believe he is honestly concerned about his customers.

Shaun was outstanding he really answered all my questions. I had my doubts at first but he managed to clarify everything and while he was figuring out what worked best for me he was able to have a conversation with me as well which made everything easier.