Emma J.
Great experience!
I recently had my first claim with this company. I waited on hold as they seemed quite busy but after about 3-4 minutes a claims representative picked up and was able to explain the process from start to finish. They worked with the dealer to find out my air suspension had problems. I had to pay a small deductible and ideal paid the rest of the claim. While my car was in the shop ideal did help me with my rental as they promised. I wish I didn’t have this problem but I am glad I went with ideal. This company is highly recommended.




