customer
I was trying to give you a ZERO but it…
I was trying to give you a ZERO but it wouldn’t let me. I’m asking for a simple return and you guys won’t honor that. I will be writing a review to the BBB as well as social media.
Response from IDEAGEMEROct 16, 2026
We're sorry to hear that you're dissatisfied with the resolution offered. For clarity, we did not refuse your return. We initially offered an alternative solution: a replacement in the correct size for an additional payment. When you declined that option, we also provided instructions for returning the item. We have not received a response to those return instructions. We take customer concerns seriously and have made efforts to provide you with options to resolve this matter. We remain willing to assist you with the return process in accordance with our return policy. Please follow up with us through our existing email conversation so we can help you move forward.