Idea FinancialReviews of ideafinancial.com

Response from Idea FinancialApr 13, 2022

Hi Matthew. At Idea Financial, we strive to provide excellent customer service every time. You reference a representative named “Jacques.” He DOES NOT work for Idea Financial. So it appears your experience was with a company other than Idea Financial. However, we are very happy you now have your line of credit with us. I can tell you with near certainty that the line of credit you received was the best non-bank lending option available. We only provide credit to the best businesses, so congratulations to you on your success. We also promise that any experience with us, now that you are our customer, will be positive. Our Business Advisors are experts in our product offerings and can help you with whatever you need.

Response from Idea FinancialSep 8, 2021

Hello Dennis. Thank you for being an Idea Financial customer. We do think your review is misplaced. While we value our relationship with Circadian Funding and all of our broker-partners, they do not speak for Idea Financial. Our dedicated Business Advisors, who are Idea Financial employees, are responsible for providing you the information about your loan. We apologize that you feel you were given inaccurate information by a third party, but we want it to be made clear that we honor the offers we provide and, in your case, the offer was always the same from the time you were approved until the time you signed. We certainly hope that your experience with Idea Financial is positive from this point forward and our Business Advisors are here to assist in any way they can. Best of luck to you and your business.

Response from Idea FinancialNov 12, 2020

Hi Scott, Thank you for your patience in the checkout process. It sometimes happens that certain smaller financial institutions have more difficulty than others to connect to certain online verifications, and we do require all shareholders to perform it. We assure you; we are working diligently to add new partners daily to avoid this being an issue for any of our customers in the future. At Idea Financial we are always looking to improve our processes and appreciate you bringing your experience to our attention. Our Customer Success Manager will be in contact with you to assure that the rest of your experience is impeccable.

Response from Idea FinancialApr 11, 2018

Hi Kevin, Thank you so much for your review - we are thrilled to hear you like the Idea Financial program! We appreciate your feedback on our draw and repayment structure for our Line of Credit product. Unlike term loans that charge interest on your entire approval amount, we believe that you should only pay for money you actually use. Thus, we charge interest only on the amounts you draw from your credit line. Because our product offers the flexibility to draw as often as you need, each draw re-amortizes your line. We designed our product this way to allow for longer, more flexible payment options for your business, and to give you more control over your business financing. If you have any other questions about how our product works and the benefits of our structure, please let us know and we will have one of our Business Advisors reach out to you directly. Thank you for allowing us to help you Charge Your Business Forward with an Idea Financial Line of Credit. Sincerely, Nina - Idea Financial Marketing Team