Pésima atención del gerente en La Curazao. Me exigieron un sinfín de documentos e historial de las casas de empeño donde rechazaron la pieza por no ser oro. Me hicieron dar vueltas en vano, perder tiempo y manejar estresado. Buscaban deslindarse de su responsabilidad en lugar de resolverme. Muy mala experiencia. Cerré por completo todo me quedo con la deuda prefiero mi estabilidad emocional ..
JR
J.R. M.
VERY DISSAPOINTED
esta compania no sirve yo no la recomiendo, tengo mi cuenta hace unos 4 años con ellos,
y esta ves me decepcionaron,
llame para ver por que mi cuenta estaba desavilitada,
y me salen con que esta desactivada por que no se a usado por 6 meses.
y que para avilitarla tienen que correr mi credito nuevamente,
pero eso no es todo la persona que me contesto no tiene nada de servicio al cliente,
muy grosero, irrespetuoso, ni siquiera me dejaba que le explicara las cosas,
así es que mejor corte la llamada y nada mas pago el balance cierro my cuenta
y nunca mas vuelvo a usarlos.
This company is no good; I don't recommend it. I've had my account with them for about 4 years,
or more. and this time they let me down.
I called to find out why my account was deactivated,
and they told me it was deactivated because it hadn't been used for 6 months.
And to reactivate it, they have to run a credit check on me again,
but that’s not all—the person who answered had absolutely no customer service skills,
was very rude and disrespectful, and wouldn’t even let me explain things to them,
keep talking saying things that i wasnt answer.
so I just hung up. I’ll just pay off the balance, close my account,
and never use them again.
CR
Crystal R.
This place deserves zero stars
This place deserves zero stars. Worst customer service I’ve ever had. I purchased four sets of dishes, several of the sets of dishes arrived broken, not because of the shipping but because they were not properly packaged by Curaçao. I immediately reached out to the company and started a case and was told I would be fully refunded. I was then told that it would take 5 to 7 business days for the refund to reflect on my card. We are now 30 days out and they just refunded one of the sets, but not all of the sets that were damaged and that was after me calling every week and being lied to several times about the status of the refund. I will NEVER order from here again.
JF
jf
Terrible they allow you to place orders for items they do not really have!!
Terrible they allow you to place orders for items they do not really have. Cancelled my orders twice! Even worse than that is the phone reps are really rude and hang up abruptly somewhere during the call. The last rep pretended that after the call I can leave a review about the phone experience and just hung up after that. Avoid icuracao they are a joke!
JB
jimmy B.
Cargo unautorizado
Estuve en la tienda curacao de Phoenix az me diriji al departamento de credito a reactivar mi cuenta y despues de que me la activaron tenia un cargo de ese mismo dia de $ 19.99 de un monitor que nunca compre la unica persona que me atendio se llama Milva. Esto es un fraude y le pido atodos los clientes que revizen sus cuentas y no encuentren cargos inautorizados.
YG
Yamileisy G.
Pesimo el envio
Pesimo el envio. Nunca me llego el pedido de 28 unidades. No compren con ellos son unos estafadores.
WL
Will L.
Waited a month, never shipped
I bought a printer online from icuracao. After a month of “processing” and not shipping, I cancelled the order
IB
Ice B.
I had a account opened up by theft and…
I had a account opened up by theft and I told this company about this matter they did nothing to correct this situation. Also made a complaint to the CFPB IN REGARDS TO THIS MATTER AND THEY CLOSED THE CASE SAYING THEY FOUND NO CASE OF FRAUD. WOW. I'm not HAPPY WITH THE OUTCOME OF THIS CASE. WILL CONTINUE TO FIGHT AS I ALWAYS HAVE UNTIL MY NAME IS CLEARED.