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iCreditWorks (icreditworks.com) has 430 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Iselin, New Jersey
Excellent
Investments & Wealth · Mahwah, New Jersey
Excellent
Investments & Wealth · Pitman, New Jersey
Excellent
Investments & Wealth · Mt. Laurel, New Jersey
Excellent
Showing 390 reviews with 5 stars · Clear filters
Ruben
It was simple to use
Response from iCreditWorksOct 1, 2024
Hi Ruben, Thank you for your 5-star feedback! It's fantastic to hear that you found our service easy to use. Making things simple and straightforward for our customers is always a priority for us. If you have any suggestions for further improvements or if there's anything else we can assist you with, please feel free to let us know. Welcome to the iCreditWorks community!
Wanda
The customer service representative was very helpful and stayed on the phone with me until I finished the last part of my application. He was kind and a pleasure to have on the phone.
Response from iCreditWorksOct 1, 2024
Hi Wanda, Thank you for your wonderful review! We're thrilled to hear that our team was able to assist you in a friendly manner and address all your questions. Providing excellent customer service is a top priority for us, and we're delighted that you had a positive experience. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Charles
Very good experience
Response from iCreditWorksSep 30, 2024
Hi Charles, Thank you for your positive rating! We're glad to see you had a good experience with us. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for your support!
MICHAEL H.
Agent was patient, cordial, and went a thousand percent to assist me, this experience was unusual, in that almost all agents are quick to dismiss the customer, hopefully all your agents are like this gentleman, thanks, everlasting
Response from iCreditWorksSep 26, 2024
Hello MICHAEL It was a pleasure to assist you. Your feedback means so much to our team, and we are glad to hear that you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!
Joshua
Easy to setup and use
Response from iCreditWorksSep 24, 2024
Hi Joshua, Thank you for your 5-star review! We’re glad to hear you found the setup and use of our service easy. Making things simple for our customers is a top priority, and we’re happy to know we met your expectations. If you need any help in the future, just let us know!
BETSY W.
The process was simple. Help Chat always available. I did call for help using the toll free phone number. Matt was extremely helpful & stayed on the call until my issue was resolved. I highly recommend iCreditWorks for loans
Response from iCreditWorksSep 24, 2024
Hi Betsy, Thank you for your glowing review! We're delighted to hear that you found the process simple and that our support options, including our new Live Chat feature and phone assistance, met your needs. We’re especially pleased that your issue was resolved promptly. Your recommendation means a lot to us, and we look forward to continuing to support you whenever you need us!
Diana O.
Experience is good. He was very helpful and patient.
Response from iCreditWorksSep 21, 2024
Hi Diana, Thank you so much for your kind feedback! We’re thrilled to hear that you had a positive experience and found our team member helpful and patient. We always strive to provide the best support possible, and it’s great to know we met your expectations. If you need any further assistance, please don’t hesitate to reach out.
Marian M.
The representative was extremely helpful, and patience
Response from iCreditWorksSep 17, 2024
Hi Marian, Thank you for taking the time to share your feedback with us. We're thrilled that you’re happy with our customer service. We really appreciate you being a customer and helping to share the word about us. Glad to have you as a member of the iCreditWorks community!