iconhookah.comThe best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
iconhookah.com (iconhookah.com) has 415 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingSmoking & Tobacco · San Francisco, California
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Showing 58 reviews with 1 star · Clear filters
mishel G.
Sold me Tobbaco Expired and didnt want to refund me and give me Compensation for mental anguish
Response from iconhookah.comOct 13, 2020
Hello Mishel, We apologize for this issue. But we did offer you a refund for the product, because this was clearly our fault. A message in chat was sent to you. Please email us at [email protected] so we work on it together. Best wishes, Icon Hookah Team
customer
I paid more for the delivery to get my items faster, however I still haven’t received my items yet. So it’s pointless less to pay delivery cost when you don’t get your items base on the delivery time frame . I should get my delivery cost refunded.
Response from iconhookah.comNov 8, 2020
Dear customer. Please take our apologies for this issue. Please understand that delivery of your orders depend on the shipping carriers, which might experience delays. From our side we do our best to ship out orders the same day or next day the latest. Best wishes, Icon Hookah Team