iconhookah.comThe best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
iconhookah.com (iconhookah.com) has 415 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingSmoking & Tobacco · San Francisco, California
Excellent
Smoking & Tobacco · Alpharetta, Georgia
Excellent
Smoking & Tobacco · washington, District of Columbia
Excellent
Smoking & Tobacco · Gardena
Excellent
Showing 314 reviews with 5 stars · Clear filters
🇾🇪HANE A.
It's a leading and powerful company.
Response from iconhookah.comOct 21, 2026
Thank you for your kind words and support! We truly appreciate your confidence in Hookah Lab and are grateful to have you as our customer. We look forward to serving you again!
Annie B.
Customer services contacted me to discuss my order and make sure they got me what I needed. Shipping was fast & excellent service, can't ask for anything else!
Response from iconhookah.comOct 21, 2026
Thank you so much for your wonderful feedback! 😊 We're glad our team could help you find exactly what you needed and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!
Janet C.
Fast delivery!!
Response from iconhookah.comJul 28, 2026
Thank you for your fantastic review! We're so glad to hear your order arrived quickly. Providing fast and reliable shipping is something we strive for, and we're happy we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Jeffrey K.
Great experience !
Response from iconhookah.comJul 28, 2026
Thank you for your wonderful review! We're thrilled to hear you had a great experience with us. Your support means a lot, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again soon!
Naren
I am from caribbean island St. Kitts and Neivs and recently ordered a hookah from Icon Shop. I was very impressed with the entire experience. The hookah arrived safely, was well-packaged, and the quality was exactly as advertised. I highly recommend Icon Shop to anyone looking for quality hookah products. Thank you for the excellent service and product. I will definitely be ordering again.
Response from iconhookah.comJun 10, 2026
Thank you so much for your wonderful review and for choosing Icon Shop all the way from St. Kitts and Nevis! We're thrilled to hear that your hookah arrived safely and that you were happy with both the packaging and the quality of the product. We work hard to ensure every order arrives exactly as expected, no matter where in the world it's being shipped. Your recommendation means a great deal to us, and we're grateful for your support. We look forward to serving you again on your next order. Enjoy your hookah, and thank you for being part of the Icon Shop family!
Stepan L.
Again order to UK, amazing quality, quick despatch and delivery. Absolutely recommend.
Response from iconhookah.comJun 10, 2026
Thank you for coming back for a second order! We're delighted to hear that your experience with our UK delivery was just as positive the second time around. Fast dispatch, reliable delivery, and quality products are exactly what we strive for. We truly appreciate your recommendation and your continued support.
Luis Omi B.
Seemless selling and smooth transactions. Great products available and a great variety.
Response from iconhookah.comJun 10, 2026
Thank you for the wonderful feedback! We're glad to hear your experience was seamless from start to finish. Providing a smooth shopping experience, a great selection, and quality products is exactly what we strive for. We appreciate your support and look forward to serving you again.
Uriel L.
Great service and products
Response from iconhookah.comJun 10, 2026
Thank you for your support! We're so glad to hear you've had a great experience with both our products and service. We truly appreciate your business and look forward to serving you again in the future.