Heather M.
Garbage spam company
Garbage spam company. Their site says that they take returns but will give you every excuse in the book to deny a return. Contacts are thin crap. Horrible company and horrible customer service. Also contacts were never opened when I was trying to make my return. And when you tell them that they just keep saying they can't do a return because the contacts can't be opened. Like I said. Garbage company that will lie and scam you out of your money.
Response from ICOICEOct 25, 2023
Dear customer I'm very sorry for bringing you a bad experience.For returns, please read the official website’s return policy. Because the contact lens is a special product, the official requires that the package has not been opened before use, and refunds can only be made after verification. Please understand. Best Wish ICOICE Team