IcandywrapReviews of icandywrap.com

I have ordered several items from ICandywrap in the past and had good experiences going into my daughters 18th birthday last summer. I still decided to give them one more chance thinking that the poor experience was isolated only to have all the same problems on this order. I had to call everyday to make sure I got most of the order on time. Their account status on the webpage was not accurate and nobody seems to review the orders as the ship dates pass. If not for my own persistence, we would not have received any of the order. They have a great product but I have never had to work so hard to give someone my business.

Ordered in March, wedding in June, nothing...told 2x the order would be here, those dates have come and gone...nothing, tried live chat no one there, texted, emailed, called...no answer...oh i have been charged...so they have my money and i cannot get a response at all...horribly disappointed and now i bave no favors for my wedding, tbanks for nothing but disappointment

Worst service ever! Ordered 5 weeks prior to my son's birthday party. Got invitations 3 weeks later. Never received remaining custom items for party bags. Called and emailed with not response. I can't get any communication??? Wish I had seen the other reviews prior to my order. Horrible experience.

I only wish I had done my due diligence and researched this company before I placed an order. I needed some candy bars and wrappers for my 30th birthday party. I paid extra money for the rushed order and for expedited shipping. I was guaranteed my order would be delivered on 12/2 that did not happen. But what's just as bad as the missed deadline is how hard it is to get a hold of these people! They NEVER answer the phone so I was forced to try contacting them on their chat service. Where I was told repeatedly my order was being shipped and tracking info would be sent to me. When I asked for it immediately I was told the "warehouse is at lunch" After my party came and went with no product it took me weeks to even get in touch with someone to get my money refunded. The way they do business is unacceptable. Don't waste your time!