ButureReviews of ibuture.com

I ordered a vacuum head for vc50. They sent me wrong size head for my vacuum. I emailed but there is no answer!!

Buonasera, sono 20 giorni che chiedo un pezzo di ricambio, non si è mai degnato nessuno di rispondermi

I ordered a cordless vacuum cleaner a few weeks ago and the delivery company state it has been delivered before the date/time that I ordered the item, which makes no sense. I have contacted both ibuture and the delivery company and no one is responding, I've requested a refund and no response.

Après l'achat d'un aspirateur pour mon travail sur une plateforme, j'ai souhaité commander 2 batteries supplémentaires sur leur site, après 45 jours elles ne sont jamais arrivées. Après avoir contacter le SAV, ils m'ont informer qu'ils me rembourseraient sous 4 jours, c'était il y a 18 jours et depuis plus rien. Dernier mail ce jour et dépot de plainte pour escroquerie si pas de réponse

I have ordered a battery from their website for my vacuum cleaner, but it doesn’t work ( does not charge) and I have contact them and telling them that the battery doesn’t charge and after many attempts they respond and asking if I’m using the original charger and I told them that yes, after that they don’t respond to my emails at all , a very bad customer support and company, do not recommend it at all.

I bought the Buture cordless vacuum cleaner 400W, 33Kpa from Amazon. The Battery stopped charging and only blinks red light. I tried to contact the seller, I emailed Buture to get help or a replacement battery, since it it’s still under warranty, but I did not get any response. It was a nice vacuum when it worked, but there’s no customer service and you’re going have to buy a replacement battery even if you have an active warranty. I wouldn’t recommend this product to anyone.

Suction power is minimum. Battery doesn't last long. I tried to reach customer care for a malfunction issue after 1 year of mild use and it's just impossible to reach them. Not a good purchase

I bought a Vacuum (VC50) on February 2024. In September my Vacuum started to not work properly (goes on/off). I have been trying to reach the customer support for 2 months... Nothing, not a even a reply.