ButureReviews of ibuture.com

Ho acquistato un' aspirapolvere JR 300 33Kpa/400W nel Febbraio 2023, a dicembre 2024 la batteria mi ha lasciato, ho chiesto assistenza all' azienda e mi hanno risposto che non avevano batterie di ricambio. Ho ordinato sul sito una batteria ( disponibile ) che mi e' arrivata dopo un mese ( sul sito c'e' scritto 3/7 gg ) Nel frattempo ho chiesto assistenza ad Amazon che mi ha autorizzato il reso ( 5 stelle ) il 31 Dicembre ho chiesto il reso della batteria ordinata ( non me ne faccio piu' niente ) ho inviato una seconda mail di sollecito, ad oggi nessuna risposta !!

Dear all Customers, I ordered a Vaccume Cleaner product in Oct.2024 from Germany and paid. Product still not received and i ask for refund as i dont got their product. Only Once time they replied, they will back my money ASAP. After that i e-maild several time for refund, but they dont responding. Its January 2025, they took my money now about 3 months. They not responding. This is the worst company ever i have seen in my life. If you have similar kind of experience about your money and product, file a case against Buture them. I also saw that they delete the bad comments from social platform. Worst company ever!!!!

Very poor product. Vacuum broke after a year. Emails sent re warranty, however very limited response. Clearly not interested in customer service and still have a faulty product

I DO NOT recommend you buy this product. it is a low-quality jump starter. It was flashing OH RIGHT OUT OF THE BOX. This was a cold temp code. never went back to normal after days inside my home. I TRIED INITATING A RETURN. Customer service is nonexistent and as of today, I am still fighting to get someone to answer my request for return protocol. Do yourself a favor and look at another brand. This company is not professional and is not interested in th equality of their product, nor arethey interested in providing customer support...

Pooor really poor quality, last for a day. Should be banned from the market. More a scam than a business. Avoid them to save your money and time.

I wish I had read these reviews before buying cordless vacuum, which I found heavy due to my osteoarthritis in my hands. As advised returned it by a tracking number in November 2024, having to pay more money to return as it’s not a free return service and still haven’t had my refund regardless how many times I emailed them and there’s no direct contact number for Buture.

Hoover broke after about 1-2 months and being waiting over 70 days for a replacement!! I'm actually getting sick of lies. I was told on October 30th that I'd be sent a new Motor, then I was told on November 26th that i'd be sent a second-hand JR700 vaccum instead. It's now the 8th of January 2025 AND I HAVE NOT RECIEVED ANYTHING!!!! THIS IS OVER 70-DAYS NOW!!! WHERE IS THE REPLACEMENT HOOVER!!!!!!????

Run from this company. Nonexistent customer service. Warranty is a scam