ButureReviews of ibuture.com

I have to agree with everyone here. Except they did finally get back to me weeks later. My cordless vac worked once. I was at my vacation home so I’m not always there. The next time I used it, it was battery was dead and it wouldn’t charge and it wouldn’t work.. I couldn’t remember where I purchased it. I think I purchased it at Walmart, but because I have two accounts there something got confused and there was no record of it.. They said, sorry this is out of our realm of service.. so tough luck. Not even Any advice on how to fix it.. It it gets worse. I tried to call Walmart to see if they could find my Purchase and give me a refund. However, the number I found on Google for Walmart’s Customer Service was not Walmart and I got scammed out of $1500.. so count your blessings that you only lost the price of the vacuum.

i reported about my vacuum cleaner as it broke down but no response. pls abstain from doing business with this company.

Ho acquistato un ricambio sbagliando l'articolo, ho scritto al servizio clienti chiedendo se era possibile sostituirlo o se potevo avere uno sconto acquistando il ricambio giusto. Risposte zero!!! Ho riscritto un'altra volta il 5 maggio, risultato identico! Mi immagino cosa succede se dovesse avere un difetto l'aspiratore acquistato.

Bought one of these in the last 6 months and now the battery will not charge and the charger has fallen apart. 6 emails and so far no response to any totally ignored me and the issues. My advice DON’T buy.

Ditto everyone's comments - DO NOT BUY! Product shoddy, only collected dust, anything bigger than a pea don't worry Buture will be guaranteed to not pick it up. If it does, it falls out after you switch the machine off. I contacted them re the faulty floor roller stopped working. And guess what? Despite the 3 year warranty no response. Twice. Bought a DYSON instead. Why didn't I do that in the first place?? It works. Customer service exists. You get what you pay. Save your money.....don't buy Buture.

I agree with Patricia's review of BuTure 100%. I sent the following email out last week to two different BuTure email addresses.  I did not hear back from one and the other just sent me an ad to buy a new vacuum.  I found a third email address when I clicked on support and it stated my order was completed by MaxOne Shop and so I sent an email to them and nothing. I purchased a Buture JR300 from Amazon on May 18, 2023 and have an exra year of warranty as I completed a positive online survey for Buture. Today I tried the vacuum and it will not run.  I cleaned the filter just to be sure it wasn't an airflow issue ( I clean it regularly and it was hardly dirty), but it will not run.  The 3 battery lights come on, but the motor will not start.  Is there a reset button or something?  If not I'd like to get a replacment as we are pleased with the vacuum otherwise. They're all over you when "they" want something from you, like a positive review. But when it comes to honoring their warranty, forget it.

A fuir absolument ! Pas de service après vente. Aucune garantie.

I bought a Buture VC80 in August 2024. The brush started to come loose after 2 weeks, and it has now stopped working. I have not received any response from the company despite my 'guarantee'. Do not buy this product.