iBeesoft provides high-efficiency iPhone, Windows or Mac data recovery software to recover deleted or lost, documents, photos, videos, messages, contacts and more files.
iBeesoft Data Recovery (ibeesoft.com) has 29 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
ibeesoft.com
Website
ibeesoft.com
Category
IT & Communication
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: January 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My wife's Windows XP computer went caput, but I had her data backed up on an external hard drive. We no longer had the software to extract the data. I tried many recovery programs, trying to find a free one. Finally decided that free approach was not working. Decided to use iBeesoft's program. It handily opened the drive to recover the files, including the data folder structure, which saved a lot of time. I'm pleased with their software.
RI
Richard
Possible malware
The macOS version of "Mac Data Recovery" claims to recover all manner of data such as deleted messages. After running a scan the interface displays technical files/data that to a user are incomprehensible. After uninstalling it I detected two iBeesoft files in /private/var/db/oah/ which are impossible to delete. This smells of malware.
Response from iBeesoft Data RecoveryFeb 7, 2022
Our software supports all file types, sometimes the data is corrupted and cannot be found. Finally, our software is read-only and will not break any of your settings. Sometimes a reboot is required to completely remove it.
AR
Aron
Pathetic & Lousy Customer Service - Do not buy!!
Original review written in October 2021
Paid for the licensed version of Ibeesoft because I could see the file in the trial edition. After payment, the software did a search again and the file disappeared in the second recovery phase. On restarting the sw, the license key provided at the time of purchase couldn't be recognized, and the sw turned back to trial edition. Also, the support team hasn't responded even after one week - such a lousy and pathetic support, who don't have time to respond to customer queries with a licensed version. If the file(s) cannot be recovered on a timely basis, then there is no point in keeping a paid subscription. I still await for the refund of the subscription charges of this software, while writing this review.
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Further edited on 07th February 2022 after seeing the response of ibeesoft on Trustpilot
There has been no response from ibeesoft Customer Service after I wrote to them on 28th September 2021 and 2nd October 2021. When I lost all the hopes of getting a response from ibeesoft Customer Services, I had to contact the bank to file a dispute and ask them not to honour this transaction. This is quite disappointing !!
Response from iBeesoft Data RecoveryFeb 7, 2022
I'm very sorry! Sometimes emails can be missed causing delays. However, when we find out, we will contact the user as soon as possible to solve the problem.
AN
Andrew N.
Negligent Customer Service + No Refund
Update: The vendor has failed to reply to all of my emails and failed to address and/or process any refund for me even though the are able to reply to these reviews regularly. Do not trust their customer service!
I downloaded ibeesoft to recover data on my system. Unfortunately none of the data is recoverable as the software is unable to recover the files I need on my system. Only hours after downloading the software, I emailed their customer service requesting a refund. Instead I got a flippant reply to look further into the file folders to find what I am looking for. That is not a helpful response at all. They have been ignoring all further emails from me regarding the refund even though they state customers are eligible for refunds in these circumstances. If the software does not work for the customer's purposes, especially considering it cost nearly $60 USD, then the customer should receive it.
Response from iBeesoft Data RecoverySep 30, 2021
sometimes after the scan is completed, the target file is not found, you can also check other folders in this way. Due to different ways of file loss, it may be saved to other folders. Sometimes, the lost file is overwritten by new data, then in this case, any recovery software can't help you find it. Finally, if we agree to give you a refund, then we will definitely help you complete it. However, there may be delays in different regions!
RM
Rory M.
Useless
Paid for one of those softwares to recover deleted files and they recovered only the name of the files, nothing was working, not photos, not word, not pdf, zero. Emailed them about it and said I want a refund because the product did not recover the actual files - any free online software can recover just their image but not the actual content - so they said I'll get a refund in 3 days. Two weeks later still nothing, emailed them again and said mycommerce didn't send the refund, then got an email from mycommerce saying I'll see money back on next bank statement - meaning what? another month? Scams the both of them, don't buy software, only windows, microsoft and antivirus actually deserve money, the rest is out there, you just have to search.
In reply to IBeesoft: I just gor the refund, I gather you were able to make them do it faster - thanks! As for the files, I still have nothing on that drive just so that I don't overwrite the data. Anyway, doesn't matter at this point.
Response from iBeesoft Data RecoverySep 9, 2021
I'm very sorry! Sometimes we may miss a refund request. But don't worry, please provide the email you used when purchasing our software. We will help you to check the status of your order. If the refund is not completed, then we have urgently contacted mycommerce.com. Sometimes, the data has been overwritten, and there is no way for any recovery software at this time!
RS
rohan S.
fake Software
fake Software. totally Scam. don't waste time and money.
Response from iBeesoft Data RecoveryJun 10, 2021
is our software not helping you find the missing files or is it another problem? Please tell us in detail. thank you very much!
SK
Saurabh K.
This is the best software for data…
This is the best software for data recovery.
Response from iBeesoft Data RecoveryApr 13, 2021
thank you very much!
AC
Antonella C.
Very useful and intuitive
Very useful and intuitive! I am very satisfied and I would 100% recommend it!