Insurance Auto AuctionsReviews of iaai.com

It does not work properly

IAAI misplaced my wire transfer into another account - their error - and then charged me storage fees while they try to fix the problem. Two days later I am still trying to pay for my vehicle with the funds already sent in. Their local offices are great but their national buyer services department is beyond unhelpful. Try Copart instead

This auction is a complete scam to the general population and public . There live auctions are a very big scam and rigged up to the maximum look at the reviews on trust pilot? All these auctions are a complete scam . Stay away from them at all costs and do not trust trust pilot as it's another corrupt company too they are breaking all gdpr rules there's is nothing you can do it about this company also known as motorhog it has a very bad reputation in the market

Don't place bids. Lately, the system has been automatically stacking bids. If you place a bid, they'll automatically approach the maximum stack to take all your money. I've been buying on this auction for seven years, but now they've turned into scammers. They also claim the title is clean, but a month after purchase, it becomes a total loss (salvage).

Very bad experience. Not a customer friendly company. Beware!

Won a ford focus in iaa was from Doncaster the car has finance owed when I did hpi check diddent pay for it as you cant even contact them no more on live chat i sent them an email still nothing back from hhem account is now suspended iaa is shocking place to buy from now should never have bothered buying synetiq that's where it went downhill shocking place 0 stars

Bought a car from Charlottes Salvage on Synetiq auctions a few years ago. Bidded 3 hours before at £1430 and was the highest bidder at £720 until 10 minutes before the auction started. Then at 10 minutes before auction end, the bidding went up in £10s none stop within 10 seconds all the way up to £1420 and then stopped. Won that car and thought this is too dodgy. I rang Charlottes Motors who claimed they don't have an idea. But it was definitely 1000% an inside job.

Hidden damages and description of all vehicles listed and fuel taken out before releasing vehicle. Please be careful with Synetiq/IAA. Starts and drives does not mean no issues Had radiator damaged with no coolant. So totally f×××ed not worth what paid for the vehicle.