Insurance Auto AuctionsReviews of iaai.com

El chofer del forklift no quizo subir una troca a mi traila, desde que llegue me atendieron mal, aparte de racistas

Had an experience chatting with one of your employees. One of my acquintance from Turkmenistan saw a car on your website which is TOYOTA Avalon 2021, Lot #44730537, VIN# 4T1DZ1FBXMU060433. He couldn't find the stickers photo among posted photos, where he could what month and year is was produced due to their customs regulations. Just wanted to know the MONTH and YEAR. He started asking me about my buyers account and referred information due to the security procedures😂 what can that concealing cars produced MONTH and YEAR information secure????!!! U guys gotta consider, that some importers don't have an accounts, so they use the buyers service, but first they review all information about the car. The worst experience ever.

Place is shady as I'll get out. How anybody dose business with these people is amazing. $200 registration? 4 what? Nobody speaks English. Nobody can answer simple questions!!!. Place is a joke. Don't waste your money here

By far the worst auction to purchase from. The customer service is terrible. Cars get misrepresented often, and fees are outrageous

Do not believe what they say, especially engine starting videos & Run & Drive. I bought a Toyota pries. After deliver, I checked the oil, no oil in the engine. Oil leaking under, when I added oil, leaking. They have started the engine without oil. Broken engine. It was my first & last with IAAI auction.

Absolutely appalling. Apparently because someone has lived at my address previous to me I can't open an account with iaai as they said I have the same address as a previous account holder. They are going to regret discriminating against me because I will be taking it further. They sent an email saying they won't approve it because of the above reason, and that actually against discrimination laws. If they had just denied my account without reason that would be legal. Their reason is it legal and pathetic. Enjoy the fine coming your way.

Purchased a 35 k car had crazy amount of fees on top the car had hidden damage way more then the hail in the pictures the pictures dont show the full damage and description of the cars be safe guys its not a good deal and the auctions are selling these cars which are not worth market value for full prices I could have just bought a fairly new clean title no claims car same car for 38k anywhere else

Not trustworthy at all. No transperancy when dealing with the customer and even less decency when doing their job!