Jessica O.
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY. They are a scam, they do not respond to emails. They take incorrect amount of money. They owe me my items and a refund. I will be taking this matter legal.

Celebrating our 15th year in business in 2020, HYPER by Sanho Corporation is a dynamic team headquartered in Silicon Valley, California with offices in Singapore, China, and the Netherlands. We specialize in delivering award-winning, cutting edge IT and mobile accessories with a focus on Apple, portable power, data storage, and connectivity products. For over a decade and a half, HYPER has been guided by its promise of GET MORE. Delivering more ports, more power, and more connectivity, which in turn delivers more quality time with family and friends, more experiences, and more memories to every HYPER customer around the world.
HYPER (hypershop.com) has 56 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Jessica O.
DO NOT PURCHASE FROM THIS COMPANY. They are a scam, they do not respond to emails. They take incorrect amount of money. They owe me my items and a refund. I will be taking this matter legal.
Steven S.
Purchased two separate items. Neither HyperDrive GEN2 (with power and without power) would work with multiple displays for me. Kept having to unplug and plug back in cables. Changed monitors and cables to other working pc, so I know they were good. In the end, replaced HyperDrive with something else, and it worked flawlessly. Not worth the extra money in my humble view. And making you login to twitter or facebook to leave a review on the hypershop.com web site is a bit sketchy, what's up with that? Then making you create an account with YOTPO is even more sketchy.
Nic
Please do NOT buy anything from this shady company; I wish I saw these reviews before purchasing. I originally purchased a HyperDrive SOLO 7-in-1 USB-C Hub which was horrible and did not work well, so I decided to return the item. I followed all their instructions (I did send back via USPS). After waiting almost 3 weeks on a return status, they then tell me the package they received was empty and I wouldn't get a refund, which was ridiculous. I truly believe they lied in order to not issue a refund. I will NEVER buy from here again.
Erik
Everything I bought from this brand is crap. The last thing was an adapter for mac book, I paid 50 eur for this and sometimes it's working, sometimes it's not. Terrible quality
Alana W.
I wish that I had see all of the reviews before purchasing the dual screen port from this site. First, the port was $200 plus shipping. After 2 months of receiving the unit one of the hdmi ports for the stopped working. Therefore, realistically it is a single screen port which I could have paid $30 from BestBuy. I reached out to support and now I am being told that I must pay for shipping back to the warehouse for servicing or replacement. That will be take a week to get there and a week to get back. This is a inconvenience to the customer and for me to have to pay for shipping for a second time because your product failed to after such a short period of time is insane. Do not purchase from this company. You will regret it when you product fails and you are still handing out your money to them. Avoid at all cost. The reviews are true!
John A.
Just a bunch of crooks, no response to emails and never got the product I paid for. My mistake, don't you make the same mistake I did.
Jake R.
Do not buy from them! I first reached out in December with an issue. It is now March and they have not responded! I had an issue with a brand new USB hub I purchased from them. Support Ticket #259042 * I first reached out (via email) to Hyper on December 21, 2021 to get help. * On Dec 22nd I was asked what device I'm using and I answered the same day. This was the only response I was ever given. * On Dec 27th I had received no response and emailed again * On Jan 3 there was still no response and emailed again * On Jan 10, I emailed again with no response * On Jan 18, i called them. The person told me they were backed up, but assured me I would be getting a response later that day * It is now March 16 and have heard NOTHING!
Response from HYPERMar 17, 2022
Hi Jake, we’re incredibly sorry you had to go through this experience. There’s simply no excuse for this lack of communication. We truly appreciate your support and we’re going to do everything we can to make this up to you. Would you mind telling us your case number? Once we have that, we can move this up the customer service chain and get a replacement sent to you as soon as possible. Again, our sincerest apologies, and we hope to hear from you soon.
Marianne P.
DO NOT USE THIS COMPANY! Having an issue with a device I bought back in December. Can't return it without an RMA. Can't get one via their support email (it's invalid) and Can't get them to answer the phone.
Response from HYPERJan 14, 2022
Hi Marianne, we’re very sorry you’re having an issue with one of our products. I’m here to help resolve this issue as easily and as quickly as possible. I’d love to fast forward this to our customer service department. Can you please give us more information about your purchase? For example, your case number or order number, as well as a bit about what’s wrong with the device? Thank you, and again, apologies for the inconvenience.