Sarah
Claims they allow free returns and…
Claims they allow free returns and exchanges but actually don’t. Says after one day of receiving the item they won’t accept either of my items for exchange or return. I never order anywhere that doesn’t allow returns but their site claims they allow them..
Response from hypeach.comOct 16, 2024
Hi Sarah! We have received your email inquiry regarding your return and we understand your concern. Your most recent order #10241 contains two Final Sale (50 % off) items which are ineligible to return/exchange per our returns policy, included on all packing slips as well as linked on the product page & footer of every web page + listed at the top of our Final Sale page. We’re happy to make an exception and offer you store credit, which never expires, once the items are returned to our fulfillment center. Please let us know if you need further assistance. Thank you for shopping HYPEACH!