JOHN S.
Recieved my bottle and it is not…
Recieved my bottle and it is not bubbling or recharging. I sent email provided a video as asked . Then they started asking the same questions all over, you get no where with customer service. It's a scam dont waste your money . My requests for replacements go no where After posting this review I was again contacted by Melinska who again asked me to start the process a third time . So now im moving to thevstate atty General im forwarding them all the emails
Response from HydrohbottleJun 5, 2025
We're truly sorry to hear about your experience. That’s really frustrating, and you deserve better service. Please message again with your order number we’ll do everything we can to make it right. You deserve better service. 🥺 Even though this time didn't turn out as expected, we'd still love the chance to make things right! Please send us an email with the subject line: TrustHydroh order # ____, so that we can offer assistance swiftly. We acknowledge your dissatisfaction and understand how disappointing this must have been for you, which is why we would like to make it right by doing whatever it takes. 🙏🏼