customer
I love my Hydroh Hydrogen Water bottle! And I love Hydroh's great customer service!
I love my Hydroh Hydrogen Water jug and bottle! I purchased it because of the potential health benefits that it offers. I purchased the water jug and got a water bottle free. I'd had the bottle for about a month, and wouldn't you know it, I broke it. After I washed it, it slipped from my hand. I believed that a loss caused by myself wouldn't be covered by a warranty, but I inquired about it anyway. The next day, I receive a very nice email from Amelia in Customer Support, advising me that my issue did fall outside the scope of their warranty policy. However!! They were sending me a replacement, as a gesture of goodwill! How awesome is that!!? That is so awesome, to have a company that was concerned enough to ensure that I was satisfied; a company where customer service mattered; a company that goes the extra mile to satisfy their customer, although they didn't have to. Hydroh, you have my seal of approval. I'm a customer for life! Thank you so much and may your business continue to be blessed. Margie Harris



