HydrohbottleReviews of hydrohbottle.com

I ripped off the start button by mistake and couldn’t get it back on well enough to operate bottle. After much back and forth they sent me a new bottle. Customer service would not give up until I was satisfied. Instructions leave a lot to be desired: 1)print too small and the before use guide is almost non-legible. White print on blue is not a good combination 2) step 3 of section before use - bottle will turn blue when fully charged. It never did after an extended charge time. Only green. 3) not to rip off start button is not clear enough. maybe put in Begire use guide in large bold lettering. 4) no mention in begire use guide of removing inside plug. Did notice on replacement bottle there was a tape over plug saying remove before use. Good improvement. When I removed the plug on second bottle I noticed water in the filter well. Normal? Again mention that if normal. 5) seal on first bottle didn’t stay in place. See on second bottle that the clear seal is inside the lid. Much improved. 6) would be helpful to mention how many bottles of water is recommended for maximum results 7) good idea to offer a free return label for product. If I would have purchased this product through Amazon there is a no hassle return. Not sure I can give this product 5 stars until I experience results but your customer service is second to non. Direct communication until I was satisfied means sooo much.

I’m still trying the bottle out. My first one my husband broke by accident. I wish they would include a straw with the lid that uses a straw.

This product and the science behind hydrogen water is legitimate. I suffer severe inflammation and over the last few months of using Hydroh, I have experienced a marked improvement in my overall health.

So far so good. My bottle arrived promptly and well packaged. Instructions as to charging were a bit unclear (whilst charging the coloured light changes from red to green) The light isn't blue until you turn on the bottle itself. Emailed customer service and received a prompt and very helpful response. I've only been using it for two days so a bit too early to feel any results.

Pressure builds up inside the bottle while process is running and cover pops. The product manual does not contain this information. Customer service informed me that I should not close the lid but instead close it slightly. Just like everyone else's comment, customer service is punctual and efficient in responding to my questions.

After communication with the Hydro staff I now have the operating info that was not in the pamphlet (manual). There is alot of important information missing. Anyway you all might consider a redo on the pamphlet. I need more time drinking my water before I can tell if Im pleased. We will see, ha?😁

Keeping me informed of the whereabouts of my goods whilst in transit.

I had been using my Hydrohbote for approximately 3 months when all of a sudden my bottle stopped working. I emailed customer support and received a reply within 48 hours. They kept me updated in all stages. My new hydrohbottle should be on its way to me soon. Linda Gomes