Laura D.
Customer Service still Matters
I am older and ill. Wanting a machine and overwhelmed by it all. I had many questions BEFORE purchase so I reached out and asked to SPEAK to someone. I was REFUSED, even after explaining my needs and it just frustrated me more trying to come up with a question, an email, another question, another email etc. What if I had challenges, which I most likely would, I would have NO one to talk to. I didn't order from them after that. Customer service MATTERS.


