My redemption was confirmed on January 16, 2026 after full verification and playthrough.
As of today, it has still not been paid and support has not been able to provide a timeline beyond “being looked into.” If they reply at all.
Also, there’s a certain affiliate you all have embarrassingly left out to dry as he continues to fight for you all while getting slaughtered due to no redemptions
I will update this review if & when the redemption is completed.
ED
E D.
This site is a scam my friend won 900…
This site is a scam my friend won 900 dallors and there blowing her off she had to jump through hoops just to verify and there know not replying to her and she still have gotten her money it's been 20 days now. Don't trust them thieves
SJ
Shane J.
I am now 15 days into a redemption
I am now 15 days into a redemption. They take days to reply to a email if they reply at all.You can literally see in the live chat when they are online so its obvious i am being ignored. I keep being told they will look into my redemption. It has been 15 days for what they said would be a 24-48 hour redemption. It seems like the only thing they are looking into is a way not to pay me. And this is a measly $100 redemption. If they cant pay that good luck if you hit it big. Im giving them 24 hours before i contact the states attorney general and the BBB. STAY FAR AWAY.
I Will update my review if anything changes.
NB
Nicole B.
Listen guys..
Listen guys... If you have an issue with a sweeps casino no paying out you do not contact the FTC for these types of casinos. They are sweeps casinos, so you contact your state attorney general!
RM
Robert M.
I'm reporting this casino to the FTC…
I'm reporting this casino to the FTC it's been almost 2 months and still nothing support isn't any help
AS
Antonio Sanders Super Tuke M.
Been 2 week and they still haven't paid…
Been 2 week and they still haven't paid out my redemption and this point they also won't reply it's very fraudulent I do no recommend
AC
annoyed C.
Company refused to process my…
Company refused to process my transaction after being promised a week ago my redemption would be processed the next day. It’s only $500 however I would love to have some freaking clarity in regards to where my money is at this point. They had no problem accepting every deposit I sent their way however when it comes to paying out they’re stagnating as much as humanly possible. It’s unbelievably disingenuous and just straight up fraudulent how they maneuver the legality of their “sweepstakes casino”. Very frustrated and would love to see my money at some point.
MH
Matt H.
No communication, long questionable redemption policies, are concerning
Enjoyed everything about this casino, with one glaring and unacceptable, at least in my opinion, exception. Played for a couple hours on my first visit and capped it off with a very nice win. My KYC had already been completed so when I went to redeem all that was necessary according to the site was to verify my account. Not really sure once my identity is verified exactly what verifying my account involved, but they said it should be done in 1 to 2 days. Waited 36 hrs checked the account, but nothing had changed and I couldn't redeem yet. Decided to play a little bit with the winnings, lost a little but nothing major, went back the next day, still nothing done, long story short it took me over a week for an account with my KYC done at the beginning to cash out. I tried to use live support, gave up after half hour of waiting, the second try at live support resulted in the same wait, however I did receive a response saying someone would check into. 16 hrs later no update, so I responded to the message explaining my frustration. No responses, no action, logging in daily to redeem but not being able too. I never did receive a response to my emails, live support queries, finally on the 8th day I logged in and could cash out. Delaying payouts such as this is common practice amongst less than reputable casinos, as logging in with a balance you have won, increases the likelihood they will win back some of their money, and they did. By taking advantage of being a sweepstakes casino, tactics such as this can be done without the concerns a licensed and regulated casino would face. They did pay me after the week, which is why I gave 2 stars, ones are reserved only for the growing numbers of sweepstakes casinos, that have decided they just won't pay you period. Just disappointed terribly with the whole process, 8 days to verify something that was done day one, no communication, no concern for the customers inconvenience. It left me disappointed because the games are good, the layout of the casino is great, unfortunately what was an enjoyable experience that resulted in a steady customer, many referrals, and positive reviews ended with me questioning either their competency or their ethics, hopefully it's the first as mistakes and lack of communication can be fixed fairly easily,