Never order from this company. My son ordered a hoodie and they charged our credit card and ten days later they said they have no record of this order. We will be contacting The Better Business Bureau. This just might be fraud.
EL
Elie
Be careful
Just receive my refund....
MD
Michelle D.
I will never order any thing else from…
I will never order any thing else from this company! They do not do refunds or exchanges. The sizes are not accurate. I was told they provide a size chart for a reason. This company will never get any more of my money!!!
MS
Morten S.
Don't!!!
I paid for expedited shipping of my jacket , and now one week later it is still not sent. Will update when/if I receive it.
Not impressed so far.
CH
Chris
I would strongly advise not to buy…
I would strongly advise not to buy anything from this store.
I bought a product which was advertised as the tactical hoodie. It looked good in the image on the website, but what I actually received was what I can only describe as a poor imitation of the product advertised. The material is completely different, it is low grade fabric and doesn't have a lot of the features that drew me to buy the product in the first place.
On raising this with the company, they were very dismissive and claimed that the refund/return policy does not cover sale items. On looking at the site further, I quickly identified that all of the items they sell are indeed "on sale". This is clearly a ploy to get around having to refund disgruntled customers.
I thought I made some progress when I was requested to send a picture of the item, so I obliged. I provided a comparison of the image supplied and a photo of my item. It is clearly different to the image of the advertised product, as substantiated by several colleagues and friends; however the customer service department (if you can call it this) clearly thinks it is the same - They claim that images used are for illustrative purposes only and that they have had no complaints previously about this item.
Well I have complained, and presumably many others have too - se we shall see if this stays up on the site to warn others, or if it is removed!
I raised the points about consumer rights and standards of advertising, however they have just ignored this. According to the site, they are based in the USA, in Illinois, which is in fact covered by laws to try and prevent this kind of misleading sales happening.
So, in summary, do not buy anything from this company or you will receive poor quality imitations that are not what you thought you paid for.