Hunter.io Reviews | Read Customer Reviews of hunter.io

Hunter.io Reviews | Read Customer Reviews of hunter.io

Hunter.io reviews

Showing 31 reviews with 1 star · Clear filters

Sonia Boton G.
May 20, 2025
SCAM AND USED TO IT
SCAM – Unauthorized charges after using the extension I installed Mailtracker to test its email tracking features, and I deeply regret it. I was charged twice without my consent even though I never signed up for a paid subscription or authorized any payment. There was no confirmation email, no invoice, and no way to cancel. The platform is deliberately opaque and makes it almost impossible to reach support. This is clearly fraudulent behavior, and I had to report the charges to my bank as unauthorized. Be warned: this extension is a scam. Do not install it and absolutely do not share your payment information. To answer to the Customer success, Mailtracker is a service operated by Hunter. The proof is that the CEO reached to me to refund me and asked me to remove my review after I wrote it. Very dishonest people. Therefore, I suggest not to use any of these both services.
Response from Hunter.ioMay 22, 2025
Hi Sonia, Thank you for sharing your feedback. I’m really sorry to hear about the frustration you're experiencing. However, it appears that the issue you’re encountering is related to Mailtracker, which is a separate service, not supported by Hunter. To clarify and answer your last comment, Hunter and Mailtracker are two entirely separate services. While both were created by the same founders, they have different CEOs, operate independently and are not connected in any way. At Hunter, we do not provide support for Mailtracker, nor do we have access to their customer data or billing information. Since we operate as different entities, this review does not accurately reflect our service at Hunter. I kindly recommend reaching out directly to the Mailtracker support team at [email protected]—they’ll be in the best position to assist you and resolve the issue promptly. Thanks for your understanding. If you have any questions about Hunter, please don’t hesitate to contact us at [email protected]. Laura - Customer Success @ Hunter
Report
SuperIsakSwahn
Jan 31, 2025
Falsely verified a scammer.
An email sent by a scammer claiming to be Lf Stockholm (a swedish company) said I can get a refund of ₣4 983. I don't know what that currency is either. Hunter.io said I can trust it. The link they sent asked me for my card details and not just my bank account, it's definitely a scam. And I can't report it on hunter.io or anything. And apparently, you can only use hunter.io once and you have to pay afterwards. I'd never pay for this.
Response from Hunter.ioFeb 4, 2025
Hi there, I’m really sorry to hear about your experience and the scam you went through. That sounds frustrating. I just wanted to clarify that Hunter isn’t designed to detect scam emails. We simply verify whether an email address is valid to help prevent bounces in cold email outreach. Also, I’d like to clear up any confusion about our pricing. Hunter offers a Free plan with 25 Search and 50 Verification credits that reset every month, so you can use Hunter for free for an unlimited time, not just once, as you mentioned. I hope this clarifies things for you!
Report
Shara
Aug 9, 2024
When I tried to sign in with my Gmail…
When I tried to sign in with my Gmail Account. I get the message Unfortunately it is Imposible to signin with this Account. Use a Proffessional mail Account.
Report
Devin De L.
Mar 3, 2024
is Hunter.io , Reselling your data?
Hunter.io ,Requires you to provide them with every data reach piece of info you have of yourself (if you don't have LinkedIn you would have to get it else you won't get in) to start using the platform. If you don't like the idea of them having everything they need to potentially convert your info into their profit margin I would advise against it.
Response from Hunter.ioMar 4, 2024
Dear Devin, We're really sorry about the 1-star rating you left us. I want to assure you that here at Hunter, we take your privacy seriously. We only use publicly available data and never resell user information. You can learn more about how we handle data on our Data page at https://hunter.io/our-data and in our Privacy Policy at https://hunter.io/privacy-policy. About the LinkedIn account connection request, this step is needed to verify your identity when a full name isn't provided at signup. It's a security measure we've put in place to filter out fake accounts. If you have any questions or need a hand accessing your account, simply email us at [email protected]. We'll be happy to help! Giovanni - Head of Customer Success @ Hunter.io
Report
NXMC W.
Mar 28, 2023
Not as advertised
Not as advertised. Very poor search capability. Misleading reviews and PR>
Response from Hunter.ioApr 12, 2023
Thank you for taking the time to share your feedback with us. I'm so sorry to hear that you feel this way. After checking our records, we couldn't find any related support conversation on our end regarding this. However, we are keen to investigate the issues you experienced with our search capability, as well as the concerns you raised about our reviews and PR. We take all feedback seriously and would appreciate the opportunity to learn more about your experience. Please feel free to reach out to us directly at [email protected], so we can discuss your feedback in more detail and work towards a resolution.
Report
MP
Mar 8, 2023
Illegal emails
Told from company who sent illegal emails that they bought them from Hunter.io. Next stop- the ICO. And finally..... just to show how useless this company is, they got my name wrong. So, expect to be referred to ICO if you buy emails from this company
Response from Hunter.ioMar 9, 2023
Thanks for your feedback, and I’m so sorry to hear you've received unwanted emails. Spam is something we do not encourage with Hunter and we already have several measures in place to prevent it. For example, we are the only email finder tool to use 100% transparent data (data that can be currently found on the web). More information can be found here: https://hunter.io/our-data. Due to that, all the emails in Hunter can be publicly found outside our tool: we don’t distribute emails or information associated with other third party databases. While we fight spam since we want only to ease the process of contacting targeted professionals, we cannot, unfortunately monitor how emails are used (for privacy reasons). However, in full accordance with the GDPR legislation we also provide a service (Claim) to claim your professional email to prevent from being listed in our tool: https://hunter.io/claim If you’ve received unsolicited emails from specific emails outside of Hunter, please don’t hesitate to reach out to our Support team at [email protected] and we’d be happy to look into things for you.
Report
James O.
Jan 2, 2023
Scammers!!! Will never give you your money back.
Do not give this company money. They will not help you with your plans if you choose an option that is to big for your current workload. They will never give you a refund and put you on a lower plan. Instead they will keep the money and just give you credits to use the next year. This has happened aswell as other things that have made me highly never recommend the company please be careful when deciding to buy anything from them.
Response from Hunter.ioJan 4, 2023
Dear James, We’re sorry to read your review as my colleague Giovanni (Head of Customer Success at Hunter), assisted you via chat and email in the last two weeks. After you upgraded and selected a Yearly plan (with a 12-month commitment), you requested to be downgraded to a different plan. We were happy to offer an exception to our Terms of Service by downgrading your plan and issuing a credit for the plans’ cost difference as we don’t offer partial refunds when downgrading to other plans. Unfortunately, we never received a response from you despite several follow-ups. Two days ago, you contacted us sharing a screenshot associated with the terms linked to another service claiming that it was taken from a website as you requested to have credits that don’t expire. Since all our plans are monthly limited subscriptions (as you used Hunter for 2 years you upgraded/downgraded across multiple plans), unused requests don’t roll over to the next monthly period. We’d also like to remind you that we performed a refund exception for your back in September 2022 when you forgot to cancel as we are always looking to assist our users. In case you should need further clarification or assistance (we are still waiting for a response for an open support case you opened), don’t hesitate to email us at [email protected].
Report
Daniel
Jul 13, 2022
hunter.io < spammers
Because of this company you can get a spam! hunter.io is like spammers support team. I don't want to get spam because of you! I hope the google will block you one day!
Response from Hunter.ioJul 15, 2022
Hi Daniel, Samara here from Hunter’s Support team. I’m so sorry to hear this. Spam is something we do not encourage with Hunter and we already have several measures in place to prevent it. For example, we are the only email finder tool to use 100% transparent data (data that can be currently found on the web). More information can be found here: https://hunter.io/our-data. Due to that, all the emails in Hunter can be publicly found outside our tool: we don’t distribute emails or information associated with other third party databases. While we fight spam since we want only to ease the process to contact targeted professionals, we cannot unfortunately monitor how emails are used (for privacy reasons). In full accordance with the GDPR legislation we also provide a service (Claim) to claim your professional email to prevent from being listed in our tool: https://hunter.io/claim If you’ve received unsolicited emails from specific emails outside of Hunter, please don’t hesitate to reach out to our Support team at [email protected] and we’d be happy to look into things for you.
Report