HumblecrateReviews of humblecrate.co

Pretty sure this place is a scam --going on 2 months, haven't received my order.

Ordered the puzzle on Facebook back in April still have not received it, gave me some fake tracking this company is corrupt, I see they have done the same thing to many others. Don’t buy from them.

Same as everyone else, I ordered a puzzle 2 Months ago. It has “been in transit” for 3 weeks. Customer service is useless. DO NOT BUY FROM HERE.

ZERO stars. Same as everyone else. Ordered a puzzle on April 12, for the past month it has sat “in Inglewood” which is actually 30 miles from my house. No one answers the phone, emails don’t answer questions. Trying to get a refund through PayPal...avoid this company at all costs.

I ordered a jigsaw puzzle on 4/19/2020 and as of 6/1/2020 it has not shipped. They keep telling me that it has and providing tracking numbers, but the tracking numbers do not actually show that anything has been received more or less actually shipped. DO NOT USE!!

I got scammed as well. Bought a puzzle off an IG ad in early April. A few weeks later I received a notice the item was in transit. And there it sits "in transit." I've sent multiple emails asking for an update and a refund with no response.

SCAM, FRAUD, ETC. Ordered a product from an instagram ad. Got a shipping notice 3 weeks later. For over 7 weeks since then, the order has been marked as "picked up by shipping partner" - clearly not delivered to USPS. Phone calls to customer service go to straight to a recorded message saying they can't take calls; after multiple emails and requests for a refund, got one auto-response blaming COVID-19 slowdowns for the delay and saying packages should be shipped within 7-10 business days of order. After 35 business days with no shipment, update, or refund, it is clear this business (???) is operating in bad faith. DO NOT PURCHASE FROM THEM.

Update: I filed a claim with PayPal and was refunded my money. Try that route if you purchased from this "company." I seem to be having the same experience as everyone else here which confirms my fears that this company is total garbage. I ordered an item from their website over 6 weeks ago, and it's totally MIA. I've been going back and forth with their customer service people for weeks now. I've asked them to confirm where my package is, and they ignore that question. I've asked for a refund several times, and they refuse. I've asked for a refund on just the shipping fee, a whopping $5.97, and they refuse that as well. I understand that some international shipping is delayed to COVID-19, but I've not seen anything this delayed or this shady with other companies. Again, total garbage company. I followed the lead of a fellow reviewer and filed a claim with PayPal.