Hugs and Co.Reviews of hugsandco.com

I own 3 pairs of Tods, but recently bought my first pair of Hugs. Suede is identical, but Hugs have a better shaped toe box and much more comfortable sole. I am a convert. Plus, it’s a UK brand. Delivery and ordering was great. Had a small issue with the discount code but the customer service team resolved it immediately. Incredibly happy with the guys.

This is the best company I’ve had the pleasure of doing business with for years. Thanks!

My shoes were damaged on opening. DPD left the box on the floor in the rain. When I opened the soaking wet box the box was soaking and shoes wet with tissue paper stuck to them. I contacted hugs and co on the chat and within minutes they had said they would arrange a new pair to be delivered and they would sort the return of the damaged one. They were efficient, responsive and apologetic- it was nothing to do with them. Today they’ve offered 2 methods to return the shoes and all very easy. I can’t rate them high enough. Great customer service.

Best ever customer service. Had to size up a loafer. Returning it and receiving another one in 3 days. No extra cost for the second delivery. Very happy with the quality of the shoes. Will buy again.

I took these loafers out wild boar hunting in Texas and they were the best! I’ve never known such versatile shoes, absolutely love them and will stick with this brand from now on. Perfect from the forest to the function room!

Amazingly arrived in time for Christmas with last minute ordering as presents for 2 members of the family. They absolutely love the cool coloured boots and loafers and can’t believe how comfy they are from new! Defiantly making another order soon.

A super brand that produces good quality shoes. I received the tyre sole penny loafer in white leather in September and just can't get enough of it! So comfortable and a great practical option for all weather. I'm a bit of an advocate and have a pair of the penny driving loafers, espadrilles and slippers too!! Highly recommend. Quick and easy returns too if you need another size.

Absolutely love this brand they make such beautifully made shoes. The service is really fast and personal. I will definitely continue to buy from Hugs.