Robert
Limited options for diabetic socks
The socks were fine and what I was looking for but I wear a size 14 and they aren't quite big enough for me. I knew it was a gamble going in and that is not what I'm disappointed about. I am disappointed in the fact that there aren't more options for larger sizes but most importantly no options other than ankle socks in the diabetic category. I could probably make do with the size 11-13 if the were at least crew socks. Unfortunately I will not be purchasing any more Hugh Ugoli socks unless these concerns are addressed.
Response from Hugh Ugoli SocksMar 5, 2024
Dear Customer, Thank you for taking the time to share your feedback with us. We truly value the insights we receive from our customers, as it helps us to improve our product range and better meet your needs. We understand your disappointment regarding the limited options for diabetic socks in larger sizes and the lack of variety beyond ankle socks. It's important to us that all our customers find the perfect fit and style for their needs, and we're sorry to hear that our current selection has not fully met your expectations. We're excited to let you know that we do offer a Unisex Crew sock in X Large size, which might be a better fit for you. These crew socks are designed to provide comfort and support without compromising on style or functionality, making them a great option for those requiring a larger size. We're constantly working on expanding our range to include more sizes and styles, especially in our diabetic category, to ensure everyone can find their perfect pair of socks. Your feedback is instrumental in guiding these efforts, and we hope to introduce more options that cater to your needs in the near future. In the meantime, we encourage you to try our Unisex Crew socks in X Large, and we'd be more than happy to assist you with any questions or concerns you might have. Please reach out to us at [email protected] for any assistance or to discuss your needs further. We're here to ensure your experience with Hugh Ugoli socks is nothing short of satisfactory. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future. Best regards,