Rich
Terrible Customer Service
The supplements are wonderful. Customer service is subpar. This company has a huge stock and inventory problem. They allow customers to buy items that they do not have in stock. Instead of informing the customer of the issue immediately, they will sit on the shipment. You, as the customer, must contact them. This makes shipping long, tedious, and inefficient. Some popular items like Vitamin D have been out of stock for nearly a year. The products are comparably more expensive than those offered by other nutrition retailers. Be wary of ordering from these people. The quality of service does not match the price they charge. I have mentioned this to them 3x and they have thus far refused to address these major issues. This shows a complete lack of regard for their customers. I give them two stars only because the products are generally good. Otherwise, they deserve 1 or better yet 0 stars.



