PGH
AVOID
Terrible customer service; terrible shipping; I never received my items and had to fight to get my refund; avoid.
HuffandPuffers is listed under Smoking & Tobacco.
HuffandPuffers (huffandpuffers.com) has 37 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingSmoking & Tobacco · San Francisco, California
Excellent

Smoking & Tobacco · Alpharetta, Georgia
Excellent

Smoking & Tobacco · washington, District of Columbia
Excellent

Smoking & Tobacco · Gardena
Excellent
37 approved reviews, newest moderated first
PGH
Terrible customer service; terrible shipping; I never received my items and had to fight to get my refund; avoid.
Susan S.
Supposed to receive order today after week and a half. Now I’m being told Monday. I’m never shopping here again. Tracking indicated I should get it today.
Ahmad S.
Bought my vape from here they have great customer service and they know there stuff i highly recommend them
laura
is a legit company. and a little cheaper than element and others. they under bid by a dollar and some change PLUS do not charge for shipping or the ups signature. I bought 10 vapes and the final cost was 20.00 less then element and mod. took two days to get here, but im right next door they are in cali I am in Washington state.
Jessica T.
I have ordered twice from here now and they are top notch. Both orders were shipped same day and arrived at my door step within 2 days. Packaging was appropriate and the shipping company they use make it easy to make sure you are home to receive and sign for your package. Products are authentic and of course all came sealed in their original packaging. What more can you ask for?
Jenny Farnum Caleb and J.
I absolutely love them. I’ve had two orders from them so far and have been completely satisfied both times. The first time one of my vapes was soaking wet and not working and they credited my account. The second time there was issues with shipping that had nothing to do with them. They took the time to look into it and everything for me, and even called me regularly to check up on how things were going. They have a great selection and a great customer service team. I also like the fact that each and every time I place an order I get about three dollars in rewards added to my account. I also like that if you order a certain amount that you get free shipping. The prices are decent and the vapes are pretty cool too. Customer Service is a big part of any online company. I will never order again from certain places, because of the customer service experience. I will definitely order from them. I absolutely I love their customer service. Now it would be nice to have free shipping for $50 because in reality, who needs that many vapes at one time. Even Walmart ships for $35. And shipping does take about a week which isn’t too terrible. And you may not have needed a signature in the past, but they need one now and I think that’s a good thing. But with the signature I feel like we should have the option to pick it up at a UPS office instead of waiting all day long for UPS to show up. And sometimes they don’t and then you got to wait a whole Nother day. “Shipment will be delivered by 7pm on Tuesday’l it’s like back in the 80s when we had to wait for the cable guy. And unless you have no job, that’s really not some thing that anybody wants to do. Especially when you can’t count on UPS to actually show up on the schedule day.
Tiffany L.
My absolute favorite thing about Huffers and Puffers is the crazy, unbelievably fast shipping! Like next day or 2 days max! No signature necessary. I had an issue with one of my vapes and their customer service team took care of me immediately! I tell my friends and family to order from them if they want super Duper fast shipping and excellent customer service!! Pretty Fairly priced vapes. Just a couple more bucks than I’ve seen on the market, no biggie. Must spend more than $100 to get free shipping, but I just buy a bunch at a time so they last me anyways. Oh and they have a points system and they give actual dollars off your next or future orders. Pretty awesome! Thanks Huffers and Puffers!
Shane M.
Mostly good online vape store, but here’s the kicker you have to spend at least $100 to get free shipping. Another thing to consider is the fact there shipping from California and with all their stupid regulations shipping takes around two weeks or more. Anyways they have a good selection but I wouldn’t shop here unless your in California or you have the patience to wait two weeks or more for your order to arrive. The service was great other than waiting for shipment.