Matthew M.
Don’t buy anything from Huey Outdoors
Don’t buy anything from Huey Outdoors. I received a defective scope and Richard Huey refused to honor his own written return policy! He basically told me to go pound sand! I am now forced to deal directly with AGM. Worst customer service ever! If it operated properly, I wouldn't want to return it. Below are your written return policy and your actual verbalized policy: And I just noticed you re-wrote your return policy since my purchase, what a guy! Yeah, I took a screen shot of it. scammer! The words from the screen shot of his original return policy at the time of my purchase "was" as follows: "We offer a 10 day refund on all products. You may return new, unused and resaleable items for a refund within 10 days of delivery. Product must include all accessories, paperwork, packing material etc. All refunds are subject to a 10% restocking fee unless the product was received inoperable. If the product was received inoperable, we will gladly exchange or fully refund your purchase. You must notify Huey Outdoors within 48 hours of receipt to request a full refund on an inoperable item. Refunds will be paid by cashier's check and my take 7-14 days to process. To request a refund on an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number. Our refund policy is subject to our inspection of the condition and use of returned items." YOUR RE-WRITTEN return policy to suit your needs: excerpt from his e-mail is his "new" return policy: "We offer a 10 day refund policy on all unopened products. You may return new, unopened, unused, and resalable items for a refund within 10 days of delivery. Product must include all accessories, paperwork, packing material etc. All refunds are subject to a 10% restocking fee unless the product was received inoperable. If the product was received inoperable the manufacture will replace or repair. You must notify Huey Outdoors within 48 hours of receipt to request a full refund on an inoperable item. Refunds will be paid by cashiers check and may take 7-14 days to process. To request a refund on an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number. Our refund policy is subject to our inspection of the condition and use of returned items." Publish the truth, you have an unreasonable, unwritten "return policy"
Response from Huey OutdoorsDec 20, 2025
You tried to return a used unit. Then tried to claim the unit was defective. We offered to have the manufacturer test the unit and replace if it was defective. No one like liars.




