If you're looking for excellent online medical care from compassionate physicians, then you've come to the right place. At HealthSource Medical Associates, our purpose is to provide increased access to quality medical care. Our board certified physicians have combined licensure in all 50 states, At home or on the go, you can access our services securely. We offer a wide variety of telemedicine services to meet your needs and bridge the healthcare gap. Our online urgent care services offers evaluation and treatment for many low acuity conditions. No need to leave home to get treatment. Connect securely through asynchronous chat or video with the physician. Our prescription refill services allows you to stay on track with your medications if you are traveling or cannot get in to see your regular provider. Our medical certificate service offers a wide range of options from sick notes to validate absence from work or school to travel cancellation letters when acute illness prevents travel plans. Customized medical certificates are also available for other situations as appropriate. Our FMLA and short term disability certification services help to remove the stress involved with completing the documentation necessary for medical leave. You can trust us to guide you in this process when you need time off work to deal with your own serious health condition or to care for a family member. Our mission is to lead you to the source of health.
HealthSource Medical Associates (hsourcemed.com) has 127 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
hsourcemed.com
Website
hsourcemed.com
Category
Medical Specialists
Location
Spokane, Washington
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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Dr. Sartin demonstrates deep insight into diagnosis and remains highly understanding. Their team responds promptly, even on weekends, and navigates benefit regulations with speed and precision. Strongly recommended.
Response from HealthSource Medical AssociatesJul 1, 2026
We appreciate your thoughtful comments Shuhad. It means a lot to know that our team made a positive impression. Thank you for choosing us for your healthcare needs.
DW
DW
Easy process and very professional
Easy process and very professional! Excellent work / job well done!
Response from HealthSource Medical AssociatesJul 1, 2026
We're so pleased to hear about your experience. Thank you for your trust and for taking the time to share your feedback. We truly appreciate your support.
FR
Frank
A True Blessing During a Difficult Season
Dr. Aaron Sartin has been a tremendous blessing in my life. When I was struggling with general anxiety and depression, he provided compassionate, thoughtful care that went beyond simply treating symptoms. In addition to helping me to establish regular therapy sessions, Dr. Sartin guided me toward the Nedley Health NDARP program (Nedley Depression and Anxiety Recovery Program), which became a very important part of my healing journey.
With the treatment steps advised by Dr. Sartin, I experienced significant improvement in my mental, emotional, and even physical health. One of the greatest benefits has been learning practical, long-term strategies for managing stress in a healthy way (without feeling overwhelmed or distressed). The tools and guidance I received have made a lasting difference in my daily life.
What attracted me to Dr. Sartin and his team and sets them apart is their foundation in Biblical truth and their commitment to pointing people toward hope and healing through Jesus Christ. The verse they highlight on their website, Matthew 11:28–30, beautifully reflects the care they provide: “Come to me, all you who are weary and burdened, and I will give you rest. Take my yoke upon you and learn from me, for I am gentle and humble in heart, and you will find rest for your souls. For my yoke is easy and my burden is light.” Those words became especially meaningful during my journey, and I am grateful for a healthcare provider who integrates faith, compassion, and evidence-based care.
I also want to express my sincere appreciation for Dr. Sartin and his team’s assistance during my FMLA and Short-Term Disability (STD) leave. They were instrumental throughout the process, responding promptly to both me and my insurance provider, completing necessary documentation, and helping navigate every step along the way. During a difficult season, their responsiveness and support removed a great deal of stress and uncertainty.
I truly consider Dr. Sartin a lifesaver. My heartfelt thanks go to him and his entire team for their care, encouragement, professionalism, and dedication. I would wholeheartedly recommend Dr. Sartin to anyone seeking help for anxiety, depression, stress-related challenges, or overall mental and emotional wellness. If you are looking for a provider who combines clinical excellence with genuine compassion and a Christ-centered foundation, I cannot recommend them highly enough. 🙏❤️
Response from HealthSource Medical AssociatesJul 1, 2026
We sincerely appreciate your kind feedback Frank. Knowing that you had a great experience is the best reward for our team. Thank you for choosing us!
AB
Alexis B.
"One of a kind"...(In an amazing way!!!)
I'm a person that normally does not take time and completes reviews such as this one about companies and their services, "but for this company I have to say they are one of a kind!!!". I've been with this company for about 2 years now and I have to say I have not had a negative experience at all with them. Dr. Aaron Sartin and his wife Dr. Sally Sartin, all their medical staff, and all their assistants have been beyond helpful. Every company out there should follow this companies' guidelines since they are top notch. I can truly say for them: A +++++ !!!
Response from HealthSource Medical AssociatesJul 1, 2026
Your feedback truly means a lot to us. Thank you for allowing us to be part of your healthcare journey. We appreciate your support and look forward to serving you again Alexis!
AC
Ashley C.
DR S is amazing!
DR S is amazing!! For once, I truly felt seen after being bounced around from different doctors. She was able to take my thoughts and articulate them in a way that made sense to how I was feeling and what I was going through. She answered all my questions and put together a treatment plan that allows me the time and space to hopefully heal. Everyone preaches about mental health, but no one actually takes the time to listen to your needs - except her. She’s an angel 👼
Also, the support team was super communicative and answered all my questions immediately - I’ll admit, I was probably driving them crazy because all of my previous history in the healthcare space.. but they never made me feel uncomfortable or less than and didn’t try to bounce me around. I’m forever grateful.
Response from HealthSource Medical AssociatesJul 1, 2026
Thank you for taking the time to leave us a review Ashley! We strive to make every visit as smooth, professional, and convenient as possible, and we're delighted to know we achieved that for you.
KS
Kathy S.
I needed a prescription refill
I needed a prescription refill, and Dr. Smithdeal was very kind and attentive, and I also had an appointment the same day that I called. I am very impressed with her, and HealthSource Medical Associates. In fact, I am going to make another appointment for next month. Thanks so much for helping me!
Response from HealthSource Medical AssociatesJul 1, 2026
We're grateful for your wonderful review Kathy! It was our pleasure to assist you, and we're happy to hear that your experience met your expectations. Thank you for your trust and support.
ST
Stacey
Requested Documentation Supplied
I made a request and received what was requested. Dr. Sartin was a pleasure to work with and will recommend to others.
Response from HealthSource Medical AssociatesJul 1, 2026
We appreciate your thoughtful review Stacey! It means a great deal to know that we were able to provide the care and support you needed. Thank you for trusting us.
JN
John N.
Angels Sent From Heaven
Dr. Aaron Sartin and team were truly an angel sent from heaven to help me during my mental health crisis, they listened, provided a proactive treatment plan. i don't know where i would be without Dr. Sartin and their team, words don't do justice how much i appreciate them.
Response from HealthSource Medical AssociatesJul 1, 2026
Thank you for your kind words John! We're so glad you had a positive experience with our team. Providing compassionate, efficient, and high-quality care is always our goal, and we truly appreciate you taking the time to share your feedback.