Ntrunner
Lack of quality
Sadly i have to give 2 stars, i wish i could give more because i think the designs are amazing but- i bought a wallet chain, she shuriken one and after only one day the silver color starts to come off, i think this is quite disappointing after the amazing uboxing experience and the good design, i wish i came to wear this chain more often but it just looses color and thats makes me upset, the clothing is maybe good idk but the jewelery isnt really…
Response from HowssMar 8, 2026
Hi Ntrunner, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with the wallet chain. We completely understand how disappointing this must feel, especially since you mentioned that you liked the design and the unboxing experience. Under normal use, our products are designed to maintain their finish and quality, so the issue you described is not something we expect to happen. It is possible that an individual item may have had a production or finishing defect, and we take feedback like this very seriously. Our support team would be more than happy to help resolve this for you. Please feel free to contact us at [email protected] with your order number and a photo of the issue, and we will gladly arrange a replacement or another suitable solution. Thank you again for bringing this to our attention. Your feedback will also be shared with our product team to help us continue improving our materials and design. Kind regards, HOWSS Support Team