HOVERFLY Reviews | Read Customer Reviews of hoverflys.com

HOVERFLY Reviews | Read Customer Reviews of hoverflys.com

HOVERFLY reviews

Showing 38 reviews with 1 star · Clear filters

Greg G.
Jun 30, 2025
Have not received the product yet
Have not received the product yet
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David H.
Jun 26, 2025
There is no communication
There is no communication. Sent me the wrong scooter. I ordered a T3 . I have been trying to send the T4 back. You will not send me a return address or phone number. I have sent you several emails to no avail.call me at 214-893-8233 or email me , to get this resolved. Thank you
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Gerald White J.
Jun 21, 2025
I ordered my T4 Red on June 3rd and…
I ordered my T4 Red on June 3rd and haven’t received it yet. I’ve sent several emails regarding the status of my order and have never received a response. Still waiting.
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Sandra T.
Jun 21, 2025
FAILURE TO SHIP MY ORDER
Your company keeps sending these reviews to me even though I HAVE NOT RECEIVED MY HOVERFLY ORDER YET. Please kindly notify me when this has shipped. Sandra Tatum
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Richard T.
Jun 16, 2025
Customer service refused to answer…
Customer service refused to answer question regarding my order go 3+ weeks and 8 emails later. Hoverfly has no phone number to call to get information regarding my order which had yet to ship when they promised a 3-5 day delivery which was many days ago. Nobody at Hoverfly will tell me what is going on with my order! Good luck everyone!
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wright, M.
Jun 6, 2025
Customer service is like having NONE
Customer service is like having NONE. If you open this package(to see if it works for you), then you have bought it. They will not take it back without charging you $250 & you pay shipping. They don’t even have a phone # available that you can talk with someone. All correspondence is by email.
Response from HOVERFLYJun 23, 2025
Hi Mike, Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration you've experienced with our customer service process. We completely understand that not having phone support is inconvenient, and we’re actively working on offering phone support starting in the next two months. In the meantime, we know that email communication can feel slower, and we truly appreciate your patience as we improve. We’re also reviewing our return policy to make sure it's as clear and straightforward as possible. We always want to make sure our customers feel supported, and we take your concerns seriously. If you’re still facing an issue with your product, please don’t hesitate to reach out via email at [email protected], and we will personally review your case and explore how we can help. Thank you for your understanding as we work to improve our customer service experience. Your feedback is invaluable as we strive to do better.
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