HoverboardsReviews of hoverboards.com

Wish I had read reviews first. Terrible customer service that ended with canceling my order after weeks of trying to get an answer on why the order never shipped. They tried to play it off claiming they had sent me a email with information. Thankfully I did get my money back which was the only thing they did right.

WARNING. DON’T BUY from hoverboards.com they will disappear on you. I sent back my brand new board that never worked, paid for shipping and they kept the board and my money. They deceived me with a UPS tracking number that never left their facility back to my address and stopped replying my emails.

Filing small claims against them.For the maximum. First time ever having to do this.

If I could, I would give Hoverboards.com ZERO stars. They have the worst customer service I have encountered, and that is saying a lot. They would not respond to multiple emails until I threatened to stop payment on my item. When I attempted to contact their "live" chat line during business hours, it doesn't work. Just don't do business with them!!!!!!! Their marketing tricks you to think they are the original brand and a raved about company, but my experience is exactly the opposite! Look at Better Business Bureau before buying anything from them.

I wish I would have looked into this site before I ordered one for Christmas. The hoverboard worked until the batteries needed recharged and it won’t recharge. Sent off a warranty claim and have had no response at all after 4 days. There is no phone number and the chat box won’t even let me click on it. They are putting down Amazon but their website is extremely misleading! Overpriced junk with 0 customer support.

Inputted a less than 5 star review on their website and they never approved it. Pretty interesting they only approve what the feel they want to. Customer service seems to be NON EXISTENT. I have been waiting on a replacement part for a hover board and kart we ordered last December 2022 for Christmas. Kart came damaged out of the box. Here we are 8 months later and still nothing sent out. There's been probably 8 emails on this with the standard "we'll have someone get back to you later today" response for 8 months now. Do yourself a favor, roll with another hoverboard business.

It's been a horrible experience with hoverboard. The first hoverboard had a recall I had to jump through hoops to get the new board. Finally got the new board in charged it and it didn't work. Had to jump through more hoops send pictures videos. They have all of our information. Horrible customer service. I would never recommend purchasing a hoverboard. They had some of them catching on fire. And some that run on their own.

DO NOT BUY FROM THEM. They are a SCAM. We got a hoverboard that was obviously used and it wasn't working. We had to still pay for shipping to send it back. They sent us the same hoverboard in worse condition. They will NEVER EVER EVER EVER answer your call. If you buy from them you are taking a huge chance on getting scammed. I am STILL trying to get a working hoverboard that is new from them. If they send me a new hoverboard which is what I paid for but they mislead me, then I will change my review. But right now they are treating me like I am a joke, like I am a piece of scum that they can just ignore and sell faulty and used hoverboards.