Houston Custom InstallersReviews of houstoncustominstallers.com

Great jobs..

HCI were reasonably priced and always followed up with me. The tech who did the installation Jose worked with me throughout the 2 day install to troubleshoot and make sure the system worked well.

The installation of equipment went very well. Installers are very good about explaining things. Problem is that we have four different rooms of equipment and documentation would be welcome for us non techie people :).

Courteous and helpful

HCI did a great job with my install. It looks really good. I was on a limited time schedule and the install was completed within that amount of time. Centered perfectly over fireplace, looks professionally done. Would recommend and use them again. The only ńegative was when I made the appt. The scheduler did quote me the installment price on the website but failed to say that there may be an additional charge for a cable(which I paid for). Idk maybe it's just me, but anytime I'm quoted for a service I want to know about any other additional fees that may possibly occur. Other than that great job on the install.

I called Houston Custom Installers to have a pair of flatscreens mounted on the wall in our new home. It was an easy process and the representative gave me an estimate (labor and parts) quickly over the phone. On the day of the appointment, the technician called me early in the morning to let me know he might be a little late due to previous job running into difficulty but he ended up getting there at the end of the original appointment window. In any event, I appreciated the courtesy call to let me know he might be late... certainly not a practice my cable, phone or utility company follows. He was professional and clean in his work and finished in the time he said it would.