Housekeeper.comReviews of housekeeper.com

SCAM! They block messages from both sides I am a cleaner in London. I sent messages to about 500 clients on this site and none of my messages were delivered. The site asks cleaners to pay £138 to talk to clients, and also charges clients to talk to cleaners. So no one can talk to each other! Clients think we cleaners are ignoring them, but we never even receive their messages. And cleaners think clients don't want us. It's the website blocking everything in the middle to force you to pay. I did 3 cleans for a client I found there and he disappeared. Now I understand why - the platform doesn't work for anyone. Good clients leave, good cleaners leave. Do NOT pay. Go to Facebook and WhatsApp groups, you will find real jobs there. This site is a waste of money and time. I thank God I checked Trustpilot before paying £138.

Straight scammers. I've deleted and closed my account multiple times and they still keep trying to charge me for things. Avoid at all costs. Do not sign-up for this site or any of it's connected sites. All a huge racket.

Subscribed for 1 quarter.. posted an ad... no responses reached out to a few cleaners no responses. Then I started getting messages about my free credits renewing every Sunday and I could only contact 1 cleaner. Said I needed to upgrade but I had already paid for service thru July. Support was useless... sorry no refunds... you read our terms of service and cancel policy when you subscribed.... I really just wanted what i paid for. More trouble than its worth. Deleted my account.

My experience with Housekeeper.com was very disappointing. The platform looked promising at first, but I struggled to get meaningful responses after reaching out to multiple profiles. Communication was inconsistent, and several contacts either stopped replying or never responded at all. I also felt that the value did not justify the cost of the subscription. After spending time and money using the service, I did not achieve the results I expected. The overall experience left me frustrated and feeling like my efforts were wasted. Based on my experience, I would not use this service again and cannot recommend it to others looking for a reliable way to connect with housekeepers or clients.

If I could give zero, I would. I tried one housekeeper that advertised $20 per hour and when she got here she brought someone with her and wanted to charge double. She only spoke Spanish and used it as an excuse for not doing the work I asked her to do. I will say she was very good at getting her snotty attitude across when I asked her why things weren’t done well. She argued with me for a long time, trying to blame her incompetence on me. Thought that might be a fluke, but the next one just didn’t show up. I missed work to show her around and be clear on what I wanted for nothing. I had text her the night before to confirm the appointment. These people are not vetted and it is disgraceful. I will never use this website again and will make sure no one that I know does either.

I paid for a year service. I responded to at least 60 different profiles of folks advertising for a housekeeper. I am very qualified for everything each person was looking for. I NEVER received a response from a single person. This totally leads me to believe this site is a scam just to bring money in. Nowhere is there a phone number or email address you can get ahold of to voice concerns whatsoever. I am highly disappointed and do not like getting taken advantage of to jerks like this site. Save your time, money sans frustrations by NOT signing up with housekeeper.com. You’ll get ripped off if you do.

Doesn't work and the only one making money is housekeeper.com with their fees. I paid for a background check; they didn't even put it up as verified; but I have the receipt of the payment and that my background came back clean; yet they didn't put it up on the site as verified. I'm clergy and they did this to me; I have called down judgement on them.

A complete waste of time and money. You will never ever ever get a response from anyone unless it's a scam. This website should be shut down.