Housekeeper.comReviews of housekeeper.com

Wish I had read these reviews first. Just got charged triple by them and realized right after I signed up that it wasn't the type of site I needed. I immediately cancelled and they refuse to refund my money or acknowledge they over charged me. Do not use them!

If you are an honest person looking for dependable, reliable and honest assistance. DONT look here. Never had any serious problems with the administration, however VERY disappointing results with the "housekeeping " One came at an agreed rate to do a deep clean. I had to adjust my schedule on that day by a couple hrs. It happens. But she wanted to come. So I let her work. Halfway through the job. She said it was late. 3pm. Explained her husband needed supper. She asked to be paid and said she'd return to finish. Then when I asked her to do so. She refused unless I paid even more money. 3 weeks later. I decided to take one more chance. I hired two people to deep clean. As they said it was necessary to start a working relationship. I agreed. They were over 3 hrs late. Then halfway through the job the lady said she needed to run her partner home. And would return later. 6 days later. After basically disappearing for "emotional " reasons. She wanted her stuff back. Which I gladly gave. And she gave me a big long explanation about it being hard. Being a single mom. Which touched my heart. I was raised by a single mom. So reluctantly I agreed to let her finish. Which she told me as a courtesy and apology was free. And we'd start fresh the next time. I said no worries and agreed to have her back. To make a long story short. I was burned out of my wallet a total of about 150 dollars. They busted my mini blinds. And caused discord in my home. It may not seem like alot. But being a disabled veteran and caretaker for someone who suffers from diabetes. Im on a fixed income. That really chapped my backside. I dont blame the website owners necessarily. But the people here. At least in North Florida are TERRIBLE. I guess I'm stuck with paying for services I can't afford or doing it myself.

This website is a SCAM!!! I was made to commit to paying for their service BEFORE knowing how many qualified housekeeper candidates there were to choose from. So after paying I found they only had 2 in my area and only 1 that qualified for my needs. When I messaged her, she replied by saying that she did NOT have a job post on the website, AND she was not even a housekeeper!!! So I could only assume they put up fraudulent posts. Obviously I cancelled and I attempted to contact them to complain about their fraudulent practices and get my money back, I could not reach them and did not get a reply to my message. That was many months ago, and to this day I still get emails for them saying that they have housekeeper candidates wanting to contact me, BUT I would have to PAY in order to see their messages... what a SCAM!!!

I wish I had discovered this site before spending money. It is trash. There is no support and the housekeepers are lazy/sketchy. I just had one ask to email me instead of calling like a professional. Haste makes waste and I should of waited, I just blew $40 on a site with lazy housekeepers. Your best bet is to dispute it with your bank.

I feel that their website was very misleading as to what type of service they provide for the feed that you pay. Within 10 minutes of signing up I wrote to their customer service department by email and asked to be cancelled and refunded the $39 I had just paid. I got a very nondescript email back basically stating that I was out of luck and they would not be returning my money. Due to this, I do not recommend them at all.