HoufyReviews of houfy.com

4.8662 reviews
Accommodation & Lodging
1500 N Grant St # 4282, Denver, Colorado

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Houfy

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About Houfy

Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!

Houfy (houfy.com) has 662 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: houfy.com
Website: houfy.com
Category: Accommodation & Lodging
Location: Denver, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Houfy reviews

Showing 37 reviews with 4 stars · Clear filters

sachin S.
May 18, 2025
Great website,it is very easy to use .
Great website,it is very easy to use .
juergen S.
Apr 22, 2025
Payments did not get through easily -
Payments did not get through easily -
Paul
Mar 30, 2025
I like Houfy but they keep sending rate…
I like Houfy but they keep sending rate your experiences even after reviewing
Response from HoufyApr 2, 2025
Thanks for the feedback — and sorry about the repeat review requests! This was due to a glitch with Trustpilot, which we've now fixed. Glad to hear you're liking Houfy otherwise.
Roman &.
Nov 17, 2024
Guests reported that the link to pay…
Guests reported that the link to pay secondary payment was not working. I had to manually recreate one. Also, consider some extra marketing. The publicity is poor. None of my family and friends know you.
Response from HoufyNov 17, 2024
Thank you for sharing your experience and for your 4-star review! We’re sorry to hear about the issue with the payment link and appreciate you bringing it to our attention. We’ll be looking into this to ensure a smoother experience in the future. Regarding marketing, we’re actively working to expand awareness of Houfy and would love your help in spreading the word! We’re slowly getting there, trying to disrupt the market one booking at a time, and your support makes a big difference. Thank you again for your feedback, The Houfy Team
George
Nov 16, 2024
First timer.
Website a little difficult to navigate at first, but pleased with results.
Response from HoufyNov 17, 2024
We're thrilled to hear you're pleased with the results. At Houfy, we aim to create a user-friendly and familiar interface, and we're always working to improve our service. If you have any specific suggestions or feedback, we’d love to hear from you—please feel free to share your thoughts through our Contact Us form. Thank you for your review, The Houfy Team
Susan
Sep 15, 2024
First Guest Booking Today
Setting up my property listing was pretty easy. Overall Houfy seems like a good option for direct bookings. My first guest luckily was a friend as she did experience a little frustration when she entered her dates and it got to the part about trip insurance/cancellation. The frustration was that she didn’t enter anything in the text box and it wouldn’t let her go any further. It was not clear that something, anything needed to be entered in the text box. I have since added bold instructions about this in hopes that it is easier for the next guest who I may not know and who may not be as forgiving.
Response from HoufySep 16, 2024
Hi Susan, Thank you for mentioning this issue. We'll try to make this process clearer for guests. Thanks again for reporting this.
Austin
Aug 18, 2024
A few growing pains, but puts you in control of bookings
I like the fact that I am in control of my listings and payments. It saves my guests hundreds of dollars in booking fees. As a new user, I struggle on what I need to do when I get an inquiry and how to direct my guests to complete the booking. While things are changing for the better, sometimes new things appear when my guests book and I am unaware of what they are for.
Response from HoufyAug 21, 2024
Hi Austin, Thank you for giving us this feedback. We'll start informing our hosts on new changes made starting Sept 1, 2024. Thanks Thijs.
Kristal
Aug 12, 2024
Unhappy guest with payment notices
Still figuring things out. I had 2 notifications sent to a guest and he was upset that he did not receive a confirmation that payment was received. I wasn't sure if that was my responsibility or if something would come from STRIPE or Houfy. I sent him additional screenshots to confirm.
Response from HoufyAug 16, 2024
Hi Kristal, Thank you for your positive review and feedback. We’ve looked into your case to understand what happened. It appears that the initial payment was made through Stripe and Houfy, which generated a confirmation email of first payment to your guest. However, since the second payment was requested through a custom payment outside of Houfy and you did not mark the reservation as confirmed, our system proceeded to send the procedural emails for the second payment. We apologize for any confusion this may have caused and appreciate your understanding as you navigate these features. If you have any more questions or need further assistance, we're here to help!

HoufyReviews of houfy.com

About Houfy

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HoufyReviews of houfy.com

Houfy reviews

Great website,it is very easy to use .

Payments did not get through easily -

I like Houfy but they keep sending rate…

Guests reported that the link to pay…

First timer.

First Guest Booking Today

A few growing pains, but puts you in control of bookings

Unhappy guest with payment notices

About Houfy

About these reviews

More in Accommodation & Lodging, Colorado

Bridge Transfers

Inspired Mountain Vacations

SummitCove Lodging

InvitedHome

Houfy reviews

Great website,it is very easy to use .

Payments did not get through easily -

I like Houfy but they keep sending rate…

Guests reported that the link to pay…

First timer.

First Guest Booking Today

A few growing pains, but puts you in control of bookings

Unhappy guest with payment notices