HotShotTrucking.comReviews of hotshottrucking.com

I've used Air Freight a few times and every time I've received excellent service. Thank you, Kevin Carpenter, for making the experience hassle free.

With in 2 hours the engine was picked up and headed to me. Indiana to Texas in 19 hours. Sure got us out of a bind.

The driver showed up early to load our items. However, after the first large crates as loaded, the driver stated he could not load the second crate because of its large size. The driver's boss called me about the problem. I explained to the boss that the person I made the contract with was aware of the size and weight of the crate and stated there would not be a problem in loading the crate. Luckily, there was forklift nearby that we were able to borrow to load the crate ourselves without a problem. I thought that was one of the services I was paying for? Had the forklift not been there to assist us, I would have been a very unhappy customer. I wouldn't have hired this company to begin with if they couldn't haul the large crate.

My organization needed to have some products delivered four states over. Due to some circumstances out of our control, printing of the products was delayed and missed the cut off time for overnight shipping. I submitted a request through HotShotTrucking.com a little before noon and was contacted by a customer service agent within 30 minutes. I was given a quote and time frame at that time. After minimal paperwork, a pickup and delivery had been coordinated. They were flexible enough to adjust to an earlier pickup time (4 hour difference). I would wholeheartedly recommend their services to anyone - not only did they have great customer service, but the product was delivered earlier than if it had been shipped overnight and the costs were more than reasonable.

We needed an immediate pick up at 4 pm for delivery next morning. Called 10 companies with no luck. When we got Eric on the line, he got right on it, made all the arrangements and freight was waiting at destination when my contractor arrived at the job next morning. Really saved my bacon!

I contacted HOT Shot Trucking to transport an important part from Long Beach to Seattle. A ship was being held in port waiting for this shipment. I was told 23 hours but the Hot Shot team arrived in 21 hours. Great JOB Team Hot Shot

I was very satisfied with the service. Even when the driver was thought to be lost Kevin Carpenter was on top of the situation and made the necessary corrections. Within 2hours of my phone call, my freight was picked up, loaded, and on the road. - JimL

My vendor did not ship when they were suppose to and my customer had a plant shut down and had to have the material. I just "googled" hot shot trucking and your name came up. I talked a guy named Steve and he was great! He got the freight to my customer and got me out of trouble. He did everything he said he would do. Excellent customer service. I have kept his phone number and email and will use you guys again when I run into a problem. Thanks, Sharon Butler