HotgiftingReviews of hotgifting.com

Terrible company. Found it through Facebook/instagram ad (yes I know my own fault, but have had success with other companies). Made my order paying extra with express delivery, it’s been 3 weeks now and have had no correspondence at all. They haven’t replied to my multiple messages, their phone number doesn’t work. A warning for anyone who might accidentally follow in my footsteps and get scammed. Don’t give them any money.

My sister bought me a DBZ resin lamp from this site for Christmas. It came a month late and looked nothing like the image (which they took off their site). The wood wasn't stained, the figure inside was a cheap creepy face Goku, the base wasn't glued on and there was even a dent in the wood. They wanted me to ship it to China (red flag) which would cost half the price of the lamp for a refund and they were semi threatening with the fact they would inspect it (like I'm not guaranteed said refund). They only offered a paltry 25% back for lying about the product and shipping a shitty version.

We received the Dragon resi art product. Very nice quality and beauty. The packaging was very good. Lots of bubble wrap for protection. All around great job!

I was really worried after seeing the reviews. The order did take a little longer than expected to arrive but I’m really pleased with the lamp and would happily recommend.

I ordered a resin lamp for my daughter for Christmas which still hasn't arrived. I made a dispute with clearpay to resolve but hot gifting gave clearpay false emails that they had contacted me and I hadn't replied, I had all the emails from them to me and back to them, they also claimed I had received the item even though i had an email from hot gifting saying they would refund me if I cancelled the dispute. Clearpay did not believe me. So now I'm out of pocket and my daughter out of a present. I will never use this company again and I urge others to do the same. I also will not use clearpay again either.

Scam. Printed garbage. Not even colored

I ordered my stuff at the end of August it's now October 7th and still haven't received it

Wishing so much I did more research before purchasing. Here’s my wild story with them. I purchased three items, same day, late December. Two items in one package, the third in another package. They immediately charged me for the items and said they would send me a confirmation email. I never got it. I waited a couple of days to give it some time and still never got it. I went to track my order on the site where it has the little airplane and it says “track my order” and it said I never purchased any orders. So I sent an email asking about it to figure out what was going on. They never answered me. More time goes by, I send another email, no answer. I started doing some digging and found lots of bad reviews. I had no where to cancel my order, no response back from them so I went to dispute the transaction. I found their Facebook page and went to their Mentions, more bad reviews saying it’s a scam. I, then, left a review of my experience and they emailed me an hour later with a slew of excuses and asked me to wait. They immediately provided me with a tracking order (which wasn’t working by the way) for the package with two items and told me they’ll let me know when they third item is ready to be tracked (never received that tracking by the way) and asked me to cancel my dispute. At that point I said no, I wanted to just cancel it and get my money back. They offered a 10% discount and asked me to please keep waiting lol, we went back and forth and they kept spinning things in circles. More time goes by as I’m going back and forth with my bank. Randomly, the package of two items arrive. Wouldn’t you guess, they’re horrible. They don’t look at all like advertised, the wood on one side of one item was finished while the other side was not finished, it looks like chunks were missing out of the resin, and no cord or controller was provided. The other one also looked awful, both just cheaply made. The third package randomly arrives 1-2 weeks later, and it’s just as bad. That one was an alien one, the UFO they advertised wasn’t there, they put a ball in place of it in the one they sent, no faces on the little aliens, exposed lights, poor quality, etc. so I send them an email asking again for my refund and attached the pictures of the products I received versus what they advertised and basically told them this was not okay. All products combined were over 250 dollars, close to 300. They offered a 20 percent discount and I told them for the products I received combined with the hassle and run around they gave me, I’d like more than a 20 percent if not full. They haven’t answered that. I went back to their Facebook page to update my post with the pictures all attached and the side by sides of what they advertised (and of course more people had added their own same horrible reviews) and they, then, removed my entire post and blocked me. This “company” is a joke.