HostwindsReviews of hostwinds.com

I ordered business account hosting during weekend. I initiated domain transfers. One of my domain transfer sites failed. Email said I could call if problem. I responded to email.Endless hold when I called. Able to reach via online chat.I was informed business office closed on weekend (received email did not say this) and they are only ones to help. Midday on Monday I called because domain transfer still in canceled state. I was told they had not processed my ticket as of yet. They were able to reinitiate transfer and all seems to be going good. It just didn't seem like any sense of urgency for a business service customer who had just signed up for 2 years of service.

Good experience with customer service so far. Some of the knowledge base links do not work requiring me to open a ticket for help in basic information. The information on how to use Weebly in the control panel is not existent.

I would have given Hostwinds support staff 5 stars, as they did provide me with the information and help I needed, but some of their representatives seemed to treat my inexperience in transferring a website as if I was wasting their time. One male rep literally sighed extremely loudly when I explained what I was trying to do. Maybe don't act like everyone who calls in should be a network engineer, when you have no idea what their experience level is.

very helpful - since the account was started without a primary domain, I was a bit confused, but by chat this person helped me get started and in no time I had my 3 domains up!!

It was pretty good experience

Replacing an old Hostwinds VPS. Also, the constant pop-ups are *really* irritating. No, I don't want to chat, just to complete my purchase. Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Good service quality

QUICK SETUP.. GOOD SO FAR AND WAY CHEAPER THAN OTHERS