HostwindsReviews of hostwinds.com

its totally scam i print documents signature with pen photo id lisence id many questions and totaly its scammmmm

I have been using a dedicated server of about 200$ monthly value with them for over 1 year. The technical support has been mostly amazing. They are diligent, competent and solving all my problems promptly. BUT! The billing department is a disaster. They are the kings of inconvenience! WHY? 1) They have a very old school and super inconvenient payment gateway. The billing pages are a nightmare! 2) They send only 2 emails regarding failed payments, one on the billed day, and on on the due date, and you can easily miss this, if you are a busy entrepreneur juggling money between your cards and accounts. 3) They auto suspend the server based on failed payments. And they do not mind doing it on WEEKENDS. 4) BUT, Billing support team do not work on the WEEKENDS. So if you are in this scenario that I am in, you are doomed. So here I am left with a credit card payment system that is extremely outdated, probably from 1990s. Missed the 2 payment notification emails, and the failed auto payment. Trying to pay, knowing that regardless of it is a weekend, they will suspend your server no matter what, and your business will go down the drain. I tried to pay 60+ times with 4 different cards and they all failed. It is ridiculous error messages like "please make sure your card information is correct and matching, and" etc. etc. I spent 2 hours of hair spitting, nerve breaking time, and no. IT DOES NOT WORK! Poor support members on the chat also cannot help me and they keep telling me I have to wait for the billing team to come to office on Monday, which is 48 hours away! So I am left with the desperation and the world's worst payment gateway, knowing that even if it is weekends, and even if the billing team is not available, they will suspend my service and I had to wait 48 hours, just like that. Worst part? This scenario happened exactly like this TWICE in the last 3 months. Even after successful payment, you have to wait 1 hour for the website to come back online. And I already gave me them feedback, after the first suspension, that there should be 5 to 10 notificaion emails of failed payments, which is very easy to set up. But they did nothing about it. So long story short, although the technical side of things are excellent, sadly, I will leave and never look back.

If I can get them a minus 10000000 definitely I would! DO NOT sign up for services with this company. I transferred three of my domain names to a different registrar and they still have them listed on my account. And just like that, they stole me $24.09. When I disputed it, they refused to give me my money back under the excuse of the auto renewal being active, even they were NOT supposed to have those domains listed under Hostwinds. If possible stay away from those thieves and do NOT, and I repeat do NOT sign up with them. They will scam you and take your money with no permission.

Be careful. I had shared WordPress hosting for several years with them and then put in a support ticket to cancel the annual plan a day before the renewal date, and was still charged to my credit card and then refused to honor the cancellation and refund my credit card. To deny the refund, they used some very suspect loophole on why I wasn't eligible for a refund that was clearly in violation of consumer protection laws in my state.

Catastrophique, ferme mon site sans raison. N’achetez rien chez eux ils ferment sans raison et ne rembourse rien bien entendu! Kon de t mort

Ne surtout pas recommander cette plateforme!! ferme sans raison vos services pour repayer. Mon site a été fermé pour ( phishing ) a cause d'un logo; qui a été modifié mais n'ont rien cherché a comprendre. Ce sont des soumis au fournisseur ENOM!!!!!

we cancelled our VPS late 2024, but they have been charging us until now. June 2025. to add more detail, they bill us because we have an attached volume, but our servers are cancelled. so the volume is not attached to anything. and we can not remove or cancel it. [{"result":"error","action":"Detach Volume","message":"A valid serviceid is required."}] for somereason their windows servers are chinese. and 2019, you can not run a newer version of winserver even with your own license. (very difficult setup, took me aroudn 2 days and still couldnt get it to work with their instructions.

I have ordered VPS server with cpanel. And they asked me to provide legal documents like credit card picture, govt ID picture. I have provided them everything and then they sent me a document and said I have to print out the document and fill it and then hand sign, what kind of verification is it? It's like I'm buying property lolx. Too much legal documents they asked which is not authentic. I understand they have to secure their network from spammers. But they asked too much, it's feel like real state thing. I asked them to cancel my order and refund me, I didn't receive the VPS and they deducted $38 from my card. They didn't provide me refund and closed the account. If anyone feels easy to provide legal documents then go ahead for this hosting, but to print the document and then hand sign is not acceptable in my thinking. Only govt issued valid document is enough but they asked too much lolx. In my honest review, it's not a hosting, it's a real estate company.